Yealink MP56 Phone
1.
Call forwarding
You can forward your calls to Voicemail or another
number:
1.
1. tap
Menu > Settings > Calling
2.
2. enable
Call Forwarding
3.
3. tap the
Forward to
field
•
Voicemail
to send all calls to mailbox
•
Contact or number
, search a user or add the
desired number
•
My Delegates
(if programmed).
Put a call on hold
1.
Tap
More
actions in your call window.
2.
Tap
Hold
(t
he caller will receive music or hold
tone)
3.
Select
Resume
to return to the call.
Transfer a call (Unannounced)
1.
Tap
More options
in your call window.
2.
Tap
Transfer
>
Transfer Now
.
3.
Type the name of the person or dial a number,
tap/select name to initiate the transfer.
4.
You will be disconnected once the call is
answered or tap
End Call
icon to drop while
ringing.
Consult then transfer (Announce Transfer)
To talk to a colleague prior to transferring the
call:
1.
tap
More options
2.
tap
Transfer > Consult first
3.
type the name or number of the person you are
transferring to, Tap/Select the Name to initiate the
call
4.
once the colleague has answered the call, tap
Transfer
icon
5.
tap
OK
to complete the transfer.
Merge calls
You can make or answer a 2
nd
call while on a
call. The first call will be placed on hold. You
can join/merge these calls into a conference.
On active call, new incoming call alert:
1.
tap
Call
alert to answer
2.
tap
More > Merge with xxx
3.
tap the user you want to join with
4.
your calls are merged.
Conference calls
While active on a call, tap
Add People
:
1.
tap
Add User
2.
search for the user to add
3.
tap the
Tick
option to initiate.
Repeat to add more participants.
•
Use the
Conference Key
to view participant
list, mute, remove and re-invite participants.
•
Use the
More
key to record, allow raise
hands, turn on live captions.
•
Tap
End Call
to leave the conference, the
other participants will still be connected.
People and contact lists
1.
Tap the
People Menu
.
2.
Tap the
Arrow
key.
3.
Select a group to view all users in that group.
4.
To
Add a new contact
:
•
tap
Add New
icon
•
search for user in your directory
•
select the group to add to
•
Save
the change.
