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 | Getting More Information About Microsoft Teams  | 

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Getting More Information About Microsoft Teams

This topic provides you to view more information about Microsoft Teams. If you encounter problems when
using the Teams device, you can send feedback to Microsoft.

Viewing More Information About Microsoft Teams

Company Portal

Sending Feedback

Viewing More Information About Microsoft Teams

You can view more information about Microsoft Teams such as the version, calling version, and the details
of Privacy& Cookies, Microsoft Software License Terms, and Third-party Notices.

Procedure

Go to 

 > 

Settings

 > 

About

.

You can select 

Privacy& Cookies

Terms of Use

, or 

Third Party Software Notices and Information

 to

view the details.

Company Portal

Microsoft Intune helps organizations manage access to corporate apps, data, and resources. Company
Portal is the app that lets you, as an employee of your company, securely access those resources. Before
you can use this app, make sure your IT admin has set up your work account and have a subscription to
Microsoft Intune.

Company Portal helps simplify the tasks you need to do for work:

• Enroll your device to access corporate resources, including Office, email, and OneDrive for Business
• Sign into corporate resources with company-issued certificates
• Reduce the number of times you need to sign into corporate resources with single sign-on
• Browse and install approved business apps from your IT department or the Microsoft Store for Business
• View and manage your enrolled devices and wipe them if they get lost or stolen
• Get help directly from your IT department through the available contact information

Note: 

 Every organization has different access requirements and will use Intune in ways that they

determine will best manage their information. Some functionality might be unavailable in certain
countries. If you have questions about how this app is being used within your organization, contact
your company’s IT administrator.

Sending Feedback

If you encounter problems while using the Teams device, please feel free to send feedback to let us know.

Procedure

1.

Go to 

 > 

Settings

 > 

Report an issue

.

2.

Select a desired report type in the 

Type

 field.

3.

Enter the alias (your email address).

Summary of Contents for MP52

Page 1: ......

Page 2: ...r Device 13 Phone Lock 13 Creating a Lock PIN 13 Setting the Idle Timeout for Phone Lock 14 Unlocking Your Phone 14 Changing Your Lock PIN 14 Disabling Phone Lock 14 Using a Teams Phone as a Common Ar...

Page 3: ...orwarding Calls to a Contact or Number 25 Forwarding All Incoming Calls to Delegates 25 Forwarding Incoming Calls if Unanswered 25 Synchronizing Incoming Calls to the Specified Contact Delegates 26 Bl...

Page 4: ...5 High Contrast Mode 36 Color Correction 36 Setting Ringtones 36 Wireless Network 36 Activating Deactivating the Wi Fi Mode 37 Connecting to an Available Wireless Network Manually 37 Viewing the Wirel...

Page 5: ...Contents v Why can t I receive calls 41 Checking the IP Address of Device 42...

Page 6: ...your package how to assemble the device or accessory This guide is also included in your device package Administrator Guide This guide provides detailed information about setting up your network and...

Page 7: ...5 Mute Key Toggles the microphone on or off 6 Headset Key Toggles the headset on or off 7 Message Key Accesses your voice messages 8 Redial Key Redials a dialed number 9 Speakerphone Key Enables you t...

Page 8: ...r saving mode Note The above introduces the default LED status Your system administrator can configure the status of the power LED indicator Accessing Screens on Yealink Teams Phones You can click the...

Page 9: ...lls screen 1 Select NO Name Description 1 Select to initiate a call 2 Call History Displays all the call history 3 FAVORITES Displays favorite contacts 4 RECENT Displays recent calls 5 Select to go ba...

Page 10: ...Displays all the voicemails stored in the voicemail list 2 Select to go back to the home screen Accessing the People Screen You can access the PEOPLE screen to manage all your contacts 1 Select NO Na...

Page 11: ...lphas 2 a b c A B C Press to enter the number and alphas 3 d e f D E F Press to enter the number and alphas 4 g h i G H I Press to enter the number and alphas 5 j k l J K L Press to enter the number a...

Page 12: ...hich includes your sign in address and password About this task Contact your system administrator to get your sign in account Note If your system administrator enables the device management feature th...

Page 13: ...l answer the incoming call If the administrator forcibly enables the phone lock feature on the Microsoft Teams Admin Center you cannot disable it on the phone For more information contact your system...

Page 14: ...at any time Procedure 1 Select Settings Lock Screen PIN PIN Change PIN 2 Enter the old lock PIN 3 Enter the new lock PIN 4 Enter the new lock PIN again Disabling Phone Lock If your system administrato...

Page 15: ...lect the desired account to sign in A confirmation message is displayed after you successfully sign into Microsoft Intune Company Portal 4 After the phone signs in successfully select Got it After sig...

Page 16: ...drop down menu Tip You can reset your presence status to be available from any other status by selecting Reset status Contacts View All Contact Groups View All Contact Groups Procedure From the PEOPL...

Page 17: ...coming Calls to Delegates if Unanswered Synchronizing Incoming Calls to Delegates Adding a Delegate from Settings Procedure 1 Go to Settings Manage delegates 2 Enter the person s name in the Add a del...

Page 18: ...s Synchronizing Incoming Calls to Delegates You can synchronize incoming calls to delegates so that you and your delegates can receive the incoming calls simultaneously Procedure 1 Go to Settings Call...

Page 19: ...le shows the delegate that the boss is in an active call Boss Held Call When the boss puts a call on hold call status is reflected on the delegate s phone and the delegate can pick up the call on beha...

Page 20: ...t mode Pick up the handset Switching to speakerphone hands free mode Press the Speakerphone key The Speakerphone LED indicator glows green when the speakerphone is activated Switching to headset mode...

Page 21: ...The active call is placed on hold and the new call is set up Redialing a Number You can recall the last contact you called when your phone is idle Procedure Press Placing an Emergency Call from a Loc...

Page 22: ...eakerphone key Press the Headset key Select Answering a Call When in a Call You can answer the incoming call when you are in an active call Procedure Select on the screen The active call is placed on...

Page 23: ...mute key is off Holding and Resuming Calls When you are in a call you can place an active audio call on hold and resume the call when you are ready Placing a Call on Hold Resuming a Call Placing a Cal...

Page 24: ...contact Then the call is connected to the number which you are transferring to 3 Select to end the call or when the other party picks up it will end automatically Performing a Consultative Transfer Y...

Page 25: ...er 4 Add the desired number The incoming calls are automatically forwarded to the contact or number Forwarding All Incoming Calls to Delegates You can forward all incoming calls directly to your deleg...

Page 26: ...dmin to enable Block calls with no caller ID Anonymous Call You can hide your phone number when dialing people who are outside of Microsoft Teams Procedure 1 Go to Settings Calling 2 Enable Hide your...

Page 27: ...n add members 4 After the party answers the call select Done to initiate a conference Holding and Resuming a Meeting When you are in a meeting you can put yourself on hold and resume the meeting when...

Page 28: ...ired participant and then select Mute participant The participant is muted Removing the Participants from the Conference Everyone can remove other conference participants from the conference Procedure...

Page 29: ...rmation to search and then add members Recording a Meeting Any Teams meeting can be recorded to capture audio and video The recording happens in the cloud and it is saved so you can share it securely...

Page 30: ...icemail you can delete it Listening to the Voicemail Deleting Voicemail Messages Related tasks Signing into Microsoft Teams via Web Sign in Listening to the Voicemail Procedure 1 From the VOICEMAIL sc...

Page 31: ...set the time and date manually The time and date format is also customizable Setting the Time and Date Manually Changing the Time and Date Format Setting the Time and Date Manually If your device cann...

Page 32: ...unt of time You can stop the screen saver at any time by pressing any key When your device is idle again for a preset waiting time the screen saver starts again Disabling Screen Saver Changing the Wai...

Page 33: ...Screensaver background to change the screen saver background Changing the Backlight Active Level and Backlight Time You can change the backlight active level of the LCD when the device is active in u...

Page 34: ...gle BT41 is connected to the phone Procedure 1 Go to Settings Device settings Bluetooth 2 Turn on off Bluetooth Pairing and Connecting the Bluetooth Devices Before you begin Make sure that you have ac...

Page 35: ...tooth device from your device After the Bluetooth device is disconnected it stays in the paired devices list so that you can easily connect it to your device next time Procedure 1 Go to Settings Devic...

Page 36: ...ibility 2 Select the desired value from the Color Correction field Off Deuteranomaly red green Protanomaly red green Tritanomaly blue yellow 3 Select key Setting Ringtones You can set different ringto...

Page 37: ...the wireless network from your system administrator Make sure that the Wi Fi mode is activated Procedure 1 Go to Settings Device settings Wi Fi 2 Select Scan to search the available wireless network...

Page 38: ...he technical interface between your phone and an EHS compatible wireless headset such as Sennheiser Jabra GN Netcom or Plantronics headset After the EHS40 and your headset are connected successfully y...

Page 39: ...and have a subscription to Microsoft Intune Company Portal helps simplify the tasks you need to do for work Enroll your device to access corporate resources including Office email and OneDrive for Bus...

Page 40: ...t 2 Select Reboot phone It prompts if you are sure to reboot the device 3 Select OK Viewing Device Status Your system administrator may ask you to view the device status such as network MAC firmware P...

Page 41: ...is plugged into the Internet port on the phone and the Ethernet cable is not loose Ensure that the switch or hub in your network is operational Why does the device display time and date incorrectly C...

Page 42: ...Troubleshooting 42 Checking the IP Address of Device Procedure Go to Settings Device settings About...

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