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 | FAQ | 

19

Procedure

1.

Click on your profile picture at the top of the Teams window.

2.

Click 

Settings

 > 

Devices

.

3.

Select your Yealink MP50 device under 

Audio devices

 field.

How to set up my device to work with Microsoft Skype for Business?

Procedure

1.

Click the 

Settings

 icon in the top-right corner of the 

Skype for Business

 window.

2.

In the left side options, click 

Audio Device

.

3.

In 

Audio Device

, select your MP50 device.

Why can't I hear the other party's voice?

The device is not set as the default audio device for PC. Use the audio settings in the sound control panel /
preferences to select the headset as the default audio device.

For WIN 8/ WIN 8.1/ WIN 10 OS:

1.

Go to 

Control Panel

 > 

Hardware and Sound

 > 

Sound

.

2.

In the 

Playback

 tab, highlight the desired headset and select 

Set Default

.

3.

Confirm the action.

For MAC OS:

1.

Go to your 

System Preferences

 > 

Sound

.

2.

In the 

Output

 tab, select the MP50 as your 

Playback Device

.

Summary of Contents for MP50

Page 1: ...Yealink MP50 User Guide V1 0...

Page 2: ...e 9 Reset Configuration 9 How to Manage Calls 10 Basic Call Usage 10 Merge Two Calls 11 Multiple Calls Handling 11 Yealink USB Connect 11 Manually Pair the Phone with BT50 12 Download and Install 13 U...

Page 3: ...zed with the PC 20 Why does the phone display PC Device or PC softphone instead of the name and number of the other party for a Skype for Business incoming call 20 Is my PC compatible 21 Is my smartph...

Page 4: ...B phone How to Connect Connect to PC via USB Cable Connect to PC Smartphone Bluetooth Headset via Bluetooth Connect to PC via USB Cable Procedure Connect the phone to PC using the attached USB cable N...

Page 5: ...0 LED Indicator LED Indicator Description Flashing blue Bluetooth connecting Solid blue Bluetooth connected Off Bluetooth disconnected Single Bluetooth Connection You can connect to PC or smartphone v...

Page 6: ...e You can edit the phone s Bluetooth device name For more information on the compatible smartphone refer to the specific FAQ Related tasks Edit Your Bluetooth Information Related information Is my sma...

Page 7: ...connected Bluetooth device and select Disconnect 3 Tap and select Unpair The screen prompts you whether to end the pair with the device 4 Confirm the action Edit Your Bluetooth Information You can ch...

Page 8: ...uch sensitive screen 3 HEADSET Key Toggles and indicates the headset mode The key LED glows green when headset mode is activated 4 MUTE Key Toggles and indicates mute feature The key LED glows red whe...

Page 9: ...9 Volume Key Adjusts the volume of the handset headset and speaker 10 USB3 0 Port Allows you to connect a USB headset USB flash drive Bluetooth dongle BT50 and so on Icons and Status Indicators Icon D...

Page 10: ...will reboot and all settings will return to their default values How to Manage Calls Basic Call Usage Merge Two Calls Multiple Calls Handling Basic Call Usage Function Action Place a new call 1 Tap th...

Page 11: ...coming call Tap and then tap Put current call on hold and answer the incoming call Tap on the phone Switch between held call and active call Tap on the phone Reject incoming call while on a current ca...

Page 12: ...nload and Install Update Firmware Manually Pair the Phone with BT50 Before you begin Make sure that the MP50 is in the Bluetooth pairing mode or is connected to the same PC with BT50 Procedure 1 Click...

Page 13: ...ing For more information on Yealink USB Connect refer to Yealink USB Device Manager Client User Guide Download and Install Before you begin Connect the phone to your PC Procedure 1 If it is the first...

Page 14: ...he web page If the prompt box disappears you can double click the CD drive USB Connect in the devices and drives list Download the Yealink USB Connect on the web page Note If it detects that Yealink U...

Page 15: ...ice Manager Client User Guide How to Change Settings Phone and general settings can be changed on the phone screen Change the Default Outgoing Dialer Device Change the Default Media Playback Device Ba...

Page 16: ...s only when you connect the Busylight BLT60 to the phone Display Settings Backlight Set the backlight active level and backlight time Screensaver Change the waiting time for screen saver Teams User Na...

Page 17: ...en a second call is accepted New call The first call is placed on hold and the new call is active Current call The first call is active and the new call is placed on hold Optional Accessories The phon...

Page 18: ...our PC The MP50 and the BT50 are pre paired and ready to use out of the box You can also pair the phone and the BT50 via Yealink USB connect Related tasks Manually Pair the Phone with BT50 FAQ How to...

Page 19: ...click Audio Device 3 In Audio Device select your MP50 device Why can t I hear the other party s voice The device is not set as the default audio device for PC Use the audio settings in the sound cont...

Page 20: ...hewrwise you need to set the time manually at the Basic Settings menu on the phone Related information Basic Settings Why does the phone display PC Device or PC softphone instead of the name and numbe...

Page 21: ...game controllers module 5 Disconnect and reconnect MP50 to your PC Is my PC compatible The tested PC list compatible with Yealink MP50 PC Model OS Connectivity Softphone Microsoft Teams HP ELITEBOOK 8...

Page 22: ...0 1903 Skype for Business Microsoft Teams ASPIRE 4750G win10 1903 Skype for Business Microsoft Teams MAC Book Pro 10 15 2 Skype for Business Microsoft Teams Mac Book Air 10 14 6 Skype for Business Mic...

Page 23: ...roid 6 0 1 Samsung Galaxy S7 Android 8 0 Sony Xperia Android 8 0 Is my Bluetooth headset compatible The tested Bluetooth headset list compatible with Yealink MP50 Manufacturer Model Evolve 75 pro9470...

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