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 | Maintaining Teams Devices | 

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• View and manage your enrolled devices and wipe them if they get lost or stolen
• Get help directly from your IT department through the available contact information

Note: 

 Every organization has different access requirements and will use Intune in ways that they

determine will best manage their information. Some functionality might be unavailable in certain
countries. If you have questions about how this app is being used within your organization, contact
your company’s IT administrator.

Entering Microsoft Teams Help Center

Microsoft Teams help center provides more information about Microsoft Teams, such as what is Microsoft
Teams, how to get started with Microsoft Teams, the features of Microsoft Teams, and so on.

Procedure

Go to 

More

 > 

Settings

 > 

Help&feedback

 > 

Help

.

Sending Feedback

If you encounter problems while using the Teams device, please feel free to send feedback to let us know.

Procedure

1.

Go to 

More

 > 

Settings

 > 

Help & feedback

 > 

Report an issue

.

2.

Select a desired report type in the 

Type

 field.

3.

Enter the alias (your email address).

4.

Select a desired type of issue and then enter the issue title.

5.

Select 

SEND

.

Maintaining Teams Devices

When the device cannot be operated properly, you can investigate or troubleshoot issues along with any
other tasks your administrator may ask you to perform.

Rebooting Your Device

Viewing Device Status

Resetting Your Device

Rebooting Your Device

Your system administrator may ask you to reboot your device if it malfunctions or to assist in
troubleshooting.

Procedure

1.

Go to 

More

 > 

Settings

 > 

Device Settings

 > 

Reboot

.

2.

Select 

Reboot phone

.

It prompts if you are sure to reboot the device.

3.

Select 

OK

.

Summary of Contents for MeetingBar A20

Page 1: ...Yealink MeetingBar A20 Teams Edition User Guide V15 20...

Page 2: ...g out of Your Device 11 Meeting 12 Creating a Meeting 12 Joining a Meeting 13 One button One touch Join 13 Call Meeting Number Join 13 Proximity Join 14 Joining a Scheduled Meeting 16 Managing a Meeti...

Page 3: ...Information 26 Disconnecting the Wireless Network Connection 26 Accessibility Features 26 Large Text 26 High Contrast Mode 26 Color Correction 27 Getting More Information About Microsoft Teams 27 View...

Page 4: ...r accessory and how to use the basic features This guide is also included in your device package Administrator Guide This guide provides detailed information about setting up your network and configur...

Page 5: ...n 1 LED Indicator Indicates the device status 2 Camera Camera with an electric privacy shutter Related information LED Instructions of MeetingBar A20 Rear Panel of MeetingBar A20 No Port Name Descript...

Page 6: ...the endpoint so you can lock the endpoint down The endpoint cannot be removed when locked 7 USB Allow you to connect the USB accessories LED Instructions of MeetingBar A20 LED Status Description Off T...

Page 7: ...o Item Description 1 Time The current time of the system 2 Profile The current account name and account number 3 More Configure the video conferencing device 4 New meeting Initiate a Meet Now conferen...

Page 8: ...e Demo Test All Day Meeting time All day Moderator Vincent Gao Interactive Mode If you connect a touch display device you can operate the Meetingbar A20 either by remote control or touch control If yo...

Page 9: ...decrease the focal length of the camera Press to confirm the action 3 Mute Key Press to mute or unmute the microphone 4 Teams Key Press to join a meeting 5 End Call Key Press to leave a meeting 6 Nav...

Page 10: ...ount directly on your device or sign into your device via a web sign in which includes your sign in address and password About this task Contact your system administrator to get your sign in account N...

Page 11: ...in screen 3 Go to https microsoft com devicelogin on your computer 4 Enter the code shown on your device and select Next 5 Enter your user credentials or select the desired account to sign in A confi...

Page 12: ...manage meetings Creating a Meeting Joining a Meeting Managing a Meeting Leaving a Meeting Creating a Meeting When you register a Teams account you can initiate a Meet Now conference at any time withou...

Page 13: ...he Teams phone the Teams client or the Outlook Procedure Press the navigation key to find your meeting and do one of the following to join the meeting Select Join to join the scheduled meeting On your...

Page 14: ...t Dialpad Select More Dialpad 2 Enter the meeting number and dial out Proximity Join You can move a Teams meeting on your mobile phone or laptop to the nearby device by the option of Add a room Before...

Page 15: ...ing 15 Procedure 1 Before starting a meeting do one of the following On the mobile phone go to Join now Join and add a room and select the desired device On the laptop select Room audio suggested Join...

Page 16: ...Joining a Scheduled Meeting If you have scheduled meetings or are invited to a scheduled meeting the meeting schedule will be displayed on your device You can select the desired one to join Before you...

Page 17: ...g a Participant Managing Audio Managing Video Holding and Resuming the Meeting Adding Participants Before you begin To use the dialpad to add a participant make sure the calling plan has been configur...

Page 18: ...ve the participant Managing Audio Muting Unmuting the Microphone Muting a Participant Adjusting the Volume Muting Unmuting the Microphone You can mute unmute the microphone during the meeting Procedur...

Page 19: ...ra during the meeting Procedure Select to turn the camera off or on Turning off on Incoming Video Procedure 1 Select Turn off incoming video to stop streaming the participant s video 2 To view the par...

Page 20: ...e arrow keys to pan tilt the camera Select Reset to reset the position for camera Configuring the Exposure Settings Procedure 1 Go to More Settings Device Settings Exposure Settings 2 Select the desir...

Page 21: ...ard Warm Custom you can adjust the Saturation Sharpness Brightness and Contrast respectively and select the desired mode from the Noise Reduction 2D field Enabling Auto framing for Camera Auto framing...

Page 22: ...esetting the Camera You can reset the camera to factory defaults Procedure 1 Go to More Settings Device Settings Others 2 Select Reset Camera 3 Select OK to reset the camera Teams Device Settings Chan...

Page 23: ...gs Device Settings Display 2 Select the desired time from the Screensaver Waiting Time field 3 Press OK Changing the Screen Saver Background You can change the screen saver background of the device Pr...

Page 24: ...Bluetooth Enabling Disabling Your Device Discovery You can enable disable this feature to allow disallow your device to be discovered by other Bluetooth devices Procedure 1 Go to More Settings Device...

Page 25: ...Available Wireless Network Manually Before you begin Get the password of the wireless network from your system administrator Make sure that the Wi Fi mode is activated Procedure 1 Go to More Settings...

Page 26: ...reless network information such as wireless status link speed security IP address signal strength and so on Procedure 1 Go to More Settings Device Settings Wi Fi Admin only default password 0000 2 Sel...

Page 27: ...sion calling version and the details of Privacy Cookies Microsoft Software License Terms and Third party Notices Procedure Go to More Settings About You can select Privacy Cookies Terms of Use or Thir...

Page 28: ...ams and so on Procedure Go to More Settings Help feedback Help Sending Feedback If you encounter problems while using the Teams device please feel free to send feedback to let us know Procedure 1 Go t...

Page 29: ...having issues with your device you can try the troubleshooting options and solutions in the following topics to resolve certain issues Why does the device display Network unavailable Why does the dev...

Page 30: ...back of the device How can I switch to Teams edition If your device is not the Teams edition you can switch to the Teams edition Procedure 1 Do one of the following Upgrade firmware via the web user...

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