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IP Phone Expansion                                                                                  Configuration 

 19

Group Listening 

When the key is configured as Group Listening key, you are allowed to enable the 
Speakerphone and Handset/Headset mode at the same time. It is suitable for the 
group conversation which has more than one person at one side. You are able to 
speak and listen using handset/headset; meanwhile the others near by can speak 
and listen using speakerphone. You can get back to the previous mode by pressing 
the key again.   

To assign the key as Group Listening: 

 

 

 

 

 

 

 

 

 

 

 
1)

 

Choose Phone->EXT Key, choose one of the key you want to make the 
assignment, there is a pull-down menu in the Type field, choose KeyEvent from 
the list, then in the Mode field, open the pull-down menu and choose Group 
Listening from the list. 

2)

 

Press Confirm button to save the changes. 

 
 
 
 
 
 
 
 
 
 
 
 
 

Summary of Contents for EXP38

Page 1: ...EXP38 User Manual 2009 Yealink Network Technology Co Ltd All rights reserved Version 41 0 www yealink com ...

Page 2: ...of this document may be reproduced republished or retransmitted in any form or by any means whatsoever whether electronically or mechanically including but not limited to by way of photocopying recording information recording or through retrieval systems without the express written permission of Yealink Network Technology Co Ltd Yealink Network Technology Co Ltd reserves the right to revise this d...

Page 3: ...odule 2 Connect the cords 3 Configuration 4 BLF 5 Speed Dial 6 Intercom 7 URL 8 Share Line 9 Conference 10 Forward 11 Transfer 12 Hold 13 DND 14 Redial 15 Call Return 16 Group Pickup 17 Call Park 18 Group Listening 19 SMS 20 Voicemail 21 Custom 22 Public Hold 23 Private Hold 24 ...

Page 4: ...ink IP phone T28P Then place the telephone and the expansion module upside down on a soft surface so that you can read nameplates from the front The expansion module must be placed to the left of the telephone Connect to the Phone Use the connecting sheet and screw to connect the EXP38 to the IP phone Shown as Your phone and the expansion module will be connected as the following picture shows ...

Page 5: ...ep to connect the next expansion module After the installation it will be shown as Note Our IP phone T28P can support six expansion modules at most But if you use more than three expansion modules you need to connect an additional power adapter to anyone of the expansion modules ...

Page 6: ...ne module then go on to plug another cord into the Ext out jack and the other port to the Ext in jack of the second module Shown as the following picture Note Users can connect six modules at most Connect the Ext in port of the previous module and the Ext out port of the next module with an connecting cord will be ok Then attach the stand and the power adapter connect handset and headset to use ...

Page 7: ...make detail description of setting by the web interface The following list shows the functions you can set on the programmable keys and provides a description for each function The default configuration for each key is N A which means the key hasn t been set for any functions z N A z BLF Busy Lamp Field z Speed Dial z Intercom z URL z Share Line z Conference z Forward z Transfer z Hold z DND z Red...

Page 8: ...choose BLF from the list 2 In the Line field select a line for which to apply this key and enter the extension number you want to monitor 3 Press Confirm button to save the changes Please refer to LED Instruction in the IP phone user manual for more details about the LED status in different situation Note In the Web interface you can also set the pickup number to active the pickup function For exa...

Page 9: ... to remember To assign the key as Speed Dial 1 Choose Phone EXT Key choose one of the key you want to make the assignment there is a pull down menu in the Type field choose Speed Dial from the list 2 In the Line field select a line for which to apply this key in the Number filed enter the extension number you want to perform Speed Dial 3 Press Confirm button to save the changes ...

Page 10: ...e key you want to make the assignment there is a pull down menu in the Type field and choose Intercom from the list 2 In the Line field select a line for which to apply this key the default one is Auto which means it will match the account automatically And enter the extension number you want to intercom 3 Press Confirm button to save the changes Note Your VoIP PBX must support this feature And ma...

Page 11: ...quests to a web server To assign the key as URL 1 Choose Phone EXT Key choose one of the key you want to make the assignment there is a pull down menu in the Type field and choose URL from the list 2 Enter the extension number you want to set as URL in the Extension field 3 Press Confirm button to save the changes ...

Page 12: ...appearance until the line goes back to idle state or when the call is placed on hold Similarly all members of the SLA group are notified of an incoming call and the call can be picked up on a line appearance associated with the SLA extension To assign the key as SLA 1 Choose Phone EXT Key choose one of the key you want to make the assignment there is a pull down menu in the Type field and choose S...

Page 13: ...nce another party at a pre defined number while remaining in the current call To assign the key as Conference 1 Choose Phone EXT Key choose one of the key you want to make the assignment there is a pull down menu in the Type field choose KeyEvent from the list then in the Mode field open the pull down menu and choose Conference 2 Press Confirm button to save the changes ...

Page 14: ... extension number will be forwarded to the set number automatically To assign the key as Forward 1 Choose Phone EXT Key choose one of the key you want to make the assignment there is a pull down menu in the Type field choose KeyEvent from the list then in the Mode field open the pull down menu and choose Forward from the list 2 Enter the extension number you want to forward to in the Extension fie...

Page 15: ...ttended Transfer To assign the key as Transfer 1 Choose Phone EXT Key choose one of the key you want to make the assignment there is a pull down menu in the Type field choose KeyEvent from the list then in the Mode field open the pull down menu and choose Transfer from the list 2 Press Confirm button to save the changes ...

Page 16: ... call during the conversation To assign the key as Hold 1 Choose Phone EXT Key choose one of the key you want to make the assignment there is a pull down menu in the Type field choose KeyEvent from the list then in the Mode field open the pull down menu and choose Hold from the list 2 Press Confirm button to save the changes ...

Page 17: ...press it Press it again to deactivate DND mode To assign the key as DND 1 Choose Phone EXT Key choose one of the key you want to make the assignment there is a pull down menu in the Type field choose KeyEvent from the list then in the Mode field open the pull down menu and choose DND from the list 2 Press Confirm button to save the changes ...

Page 18: ... can choose a special line to call out by pressing the line keys To assign the key as redial 1 Choose Phone EXT Key choose one of the key you want to make the assignment there is a pull down menu in the Type field choose KeyEvent from the list then in the Mode field open the pull down menu and choose Redial from the list 2 Press Confirm button to save the changes ...

Page 19: ...hone call you received To assign the key as Call Return 1 Choose Phone EXT Key choose one of the key you want to make the assignment there is a pull down menu in the Type field choose KeyEvent from the list then in the Mode field open the pull down menu and choose Call Return from the list 2 Press Confirm button to save the changes ...

Page 20: ...isplays a list of incoming calls You select a call from this list and are connected to the call To assign the key as Group Pickup 1 Choose Phone EXT Key choose one of the key you want to make the assignment there is a pull down menu in the Type field choose KeyEvent from the list then in the Mode field open the pull down menu and choose Group Pickup from the list 2 In the Line field select a line ...

Page 21: ...ediately puts the conversation on hold The telephone system will then display the extension number of the parked call so that the call can later be retrieved To assign the key as Call Park 1 Choose Phone EXT Key choose one of the key you want to make the assignment there is a pull down menu in the Type field choose KeyEvent from the list then in the Mode field open the pull down menu and choose Ca...

Page 22: ...speak and listen using handset headset meanwhile the others near by can speak and listen using speakerphone You can get back to the previous mode by pressing the key again To assign the key as Group Listening 1 Choose Phone EXT Key choose one of the key you want to make the assignment there is a pull down menu in the Type field choose KeyEvent from the list then in the Mode field open the pull dow...

Page 23: ... by pressing this key To assign the key as SMS 1 Choose Phone EXT Key choose one of the key you want to make the assignment there is a pull down menu in the Type field choose KeyEvent from the list then in the Mode field open the pull down menu and choose SMS from the list 2 Press Confirm button to save the changes ...

Page 24: ...Phone EXT Key choose one of the key you want to make the assignment there is a pull down menu in the Type field choose KeyEvent from the list then in the Mode field open the pull down menu and choose Voicemail from the list 2 In the Line field select a line for which to apply this key and enter the extension number you want to set as the voice mail box 3 Press Confirm button to save the changes ...

Page 25: ... to make the assignment there is a pull down menu in the Type field choose KeyEvent from the list then in the Mode field open the pull down menu and choose Custom from the list 2 In the Extension filed enter the specific number 3 Press Confirm button to save the changes Note If you connect more than one expansion module EXP38 then you can choose the Extension number in the Extension Key field to s...

Page 26: ... group can use this key to hold or retrieve a call To assign the key as Public Hold 1 Choose Phone EXT Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose KeyEvent from the list then in the Mode field open the pull down menu and choose Public Hold from the list 2 Press Confirm button to save the changes ...

Page 27: ...is key to hold the call but only the initiator can retrieve the call To assign the key as Private Hold 1 Choose Phone EXT Key choose one of the keys you want to make the assignment there is a pull down menu in the Type field choose KeyEvent from the list then in the Mode field open the pull down menu and choose Private Hold from the list 2 Press Confirm button to save the changes ...

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