Advanced Call Features
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Note
Call park is not available on all servers. Check with your system administrator to find out if it is available on your phone.
Topics
Parking or Retrieving a Call in the FAC Mode
Parking or Retrieving a Call in the Transfer Mode
Parking or Retrieving a Call in the FAC Mode
You can park the call to the local extension or the desired extension through dialing the park code.
Topics
Parking a Call in the FAC Mode
Retrieving a Parked Call in the FAC Mode
Parking a Call in the FAC Mode
You can park a call in the FAC mode directly. When you park a call to the local extension or the desired extension, the
call is held in the same network your phone.
Before You Begin
Your system administrator has set call park in the FAC mode.
Procedure
1.
During a call, select
Park
(You may need to tap the
soft key to see the
Park
soft key).
The phone will dial the call park code which is pre-configured.
2.
Do one of the following:
l
If you want to park the call against the local extension, tap the # key.
l
If you want to park the call against the desired extension, enter the extension (for example, 4606) where you
want to park the call and tap the # key.
If the call is parked successfully, you will hear a voice prompt that the call is parked.
Retrieving a Parked Call in the FAC Mode
You can retrieve a parked call in the FAC mode from any phone within your network.
Before You Begin
Your system administrator has set call park in the FAC mode. There is a call parked on the extension.
Procedure
1.
Select
Retrieve
(You may need to tap the
soft key to see the
Retrieve
soft key) on the dialing screen.
The phone will dial the park retrieve code which is configured in advance.
2.
Follow the voice prompt to retrieve:
l
Tap the # key on the phone where the call is parked.
l
Enter the desired extension followed by # (for example, 4606#) on any phone.
Parking or Retrieving a Call in the Transfer Mode
You can park the call to the shared parking lot through a blind transfer.
For some servers, the system will return a specific retrieve park number (park retrieve code) after parking successfully.
