TROUBLE SHOOTING
Symptom
Possible Cause
Suggested Solution
The pump does not pump
water/the motor does
not run
There is no power reaching the pump
Check the mains power outlet, ensure that the
electrical plug of the pump has been correctly
inserted
The motor thermal overload
protection is activated
Turn the pump off and switch power off at the
mains power outlet and wait for the motor to cool
down and then restart the pump
The pump doesn’t build up enough
pressure to operate
Check the suction line connections for air leaks and
tighten or fix where found
Check the water source tank has water in it
The inlet or outlet hose is blocked
Determine the cause and unblock the pump
The motor runs but the
pump is not pumping
water
The pump is sucking air
Verify the joints are sealed tightly
The pump is not primed
Fill the pump with water or wait for it to
finish priming
The pump or discharge outlet is
blocked
Check the pump and discharge outlet for any
foreign matter and remove if found
The pump does not
produce adequate
pressure
Incorrect assembly leads to air and
water leakage in the suction and
discharge lines
Ensure the suction and discharge lines are the
correct length and all assembly instructions are
adhered to
The failure light continues
to illuminate red after
pressing the restart button
Air leak in the suction line
Check the suction line connections for air leaks
and tighten or fix where found
Electrical fault with the pump
Contact YARDWORKS Customer Service
14
