Troubleshooting
En
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PREP
ARAT
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PLA
YBA
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SET
TIN
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TR
OUBLES
HOOTING
APP
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English
Bluetooth
No sound of low (bass) tones.
The volume of the subwoofer is low.
Increase the volume of the subwoofer with the SUB + key.
The volume of low (bass) tones is
low.
The volume of the subwoofer is low.
Increase the volume of the subwoofer with the SUB + key.
Content from an input source with a limited support for low tones is playing. Play content from an input source with broader support for low tones to see
if volume is still low.
–
The unit is in target playback mode.
Switch to stereo playback mode or surround playback mode.
The image is not displayed on TV
screen.
The HDMI cable is not securely connected.
Connect the HDMI cable properly.
Menu screen of this unit is not
displayed.
The input switch of TV is not set correctly.
Set the TV’s input source to this unit.
A digital or high-frequency
equipment produces noises.
The unit may be placed close to digital equipment or high-frequency
equipment.
Move the equipment away from the unit.
–
The HDMI control function does
not work properly.
“HDMI CONTROL” is set to “OFF”.
Set “HDMI CONTROL” to “ON”.
The HDMI control function is disabled on your TV.
Refer to the manual supplied with your TV and check the setting.
–
The number of the connected HDMI devices exceeds the limit.
Disconnect some of the HDMI devices.
–
Audio delay control function is
not effective even “AUDIO
DELAY” is set to “AUTO”.
The TV does not support the audio delay auto adjustment feature.
Adjust timing of sound output manually from “AUDIO DELAY” in the option
menu.
“Disable” appears in the front
panel display after key operation.
The key is unable to function in the current status of the unit.
–
Problem
Cause
Remedy
See page
Cannot make the unit paired with
the
Bluetooth
device.
Bluetooth
is not selected as the input source.
Select
Bluetooth
as the input source.
The device does not support A2DP.
Perform paring operations with a device which supports A2DP.
A
Bluetooth
adaptor, etc. that you want to pair with the unit has a password
other than “0000”.
Use a
Bluetooth
adaptor, etc. whose password is “0000”.
The unit and device are too far apart.
Position the
Bluetooth
device so that it is less than 10 m from this unit and
pair the device with this unit.
There is a device (microwave oven, wireless LAN, etc.) outputs signals in
the 2.4 GHz frequency band nearby.
Move this unit away from the device that is emitting radio frequency signals.
–
Another
Bluetooth
device is connected.
Terminate current
Bluetooth
connection, and perform pairing with the new
device.
Problem
Cause
Remedy
See page