Troubleshooting
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Surround sound effects
are insubstantial.
When connecting this unit with playback
component and TV digitally, the output
setting of the playback component and TV
is not valid.
Refer to the manual supplied with your component
and check the setting.
–
The listening room is not a regular shape,
or the unit or listening position is not at the
center of the right and left wall of the
listening room.
Relocate the unit or listening position.
There is no wall in the path of the sound
beam.
Try placing a flat object, such as a board, in the path
of the sound beam.
–
When My Surround is selected, listening
position is not in front of the unit.
Listen in front of this unit.
No sound from the
internal subwoofer.
The source does not contain low bass
signals.
The level of subwoofer is low.
Increase the subwoofer level with SUB
key.
The image is not
displayed on TV screen.
HDMI cable is not securely connected.
Connect them with an HDMI connection or a
digital connection.
Menu screen of this unit
is not displayed.
VIDEO OUTPUT jacks of this unit and TV
are not connected.
Connect the jacks with video pin cable (supplied).
The input switch of TV is not set correctly.
Switch the input source for your TV.
–
A digital or high-
frequency equipment
produces noises.
The unit may be placed close to digital
equipment or high-frequency equipment.
Leave these equipments from the unit.
–
The system settings
change automatically.
When “HDMI CONTROL” is set to “ON”,
operations of the TV (for example,
changing channels, etc.) may change the
system settings, such as the surround mode.
Set “HDMI CONTROL” to “OFF” or set the
system again by using its remote control.
The HDMI control
function does not work
properly.
“HDMI CONTROL” is set to “OFF”.
Set “HDMI CONTROL” to “ON”.
The HDMI control function is disabled on
your TV.
Refer to the manual supplied with your TV and
check the setting.
–
The number of the connected HDMI
components is over the limit.
Disconnect some of the HDMI components.
–
The automatic lipsync
is not effective even
“AUTO LIP SYNC” is set
to “ON”.
The TV does not support the automatic
lipsync.
Set “AUTO LIP SYNC” to “OFF” and then
manually adjust the audio output delay.
“Not Available” appears
on the front panel
display after key
operation.
The key is unable to function in the current
condition.
Remote control
Problem
Cause
Remedy
See
page
The remote control
does not work and/or
function properly.
Wrong distance or angle.
The remote control functions within a maximum
range of 6 m (20 ft) and no more than 30 degrees
off-axis from the front panel.
Direct sunlight or lighting (from an inverter
type of fluorescent lamp, etc.) is striking
the remote control sensor of this unit.
Reposition this unit.
–
The batteries are weak.
Replace all batteries.
Problem
Cause
Remedy
See
page
