Yamaha SR-C30A User Manual Download Page 62

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TROUBLESHOOTING

Check the following first when any problem occurs

Make sure of the following when the product does not function properly.

(

The power cords of all the devices are connected to AC wall outlets securely.

(

The product, TV and AV devices are turned on.

(

The connectors of each cable are securely inserted into the jacks on each device.

Summary of Contents for SR-C30A

Page 1: ...Sound Bar User Guide EN...

Page 2: ...emote control 14 PREPARATION 16 Preparation 16 Precautions for preparation 18 Installing the product 20 Connecting a TV 22 Connecting a TV to the sound bar 22 Connecting a TV using only the included d...

Page 3: ...e sound bar with the smartphone app 51 CONFIGURATION 52 Enabling disabling the HDMI Control function 52 Enabling disabling the Auto Power Standby function 53 Enabling disabling the Child Lock function...

Page 4: ...l batteries 81 How to replace the remote control battery 82 What to do if the sound bar and subwoofer are not paired automatically 83 How to reset the sound bar 85 APPENDIX 86 Specifications 86 Suppor...

Page 5: ...mation that may be helpful The illustrations and screens in this User Guide are for instructional purposes only The company names and product names in this User Guide are the trademarks or registered...

Page 6: ...our TV that allows you to easily enjoy surround sound on the TV with a rich sense of presence n Produce surround sound just by connecting to a TV Related links Surround playback p 40 n Easily play aud...

Page 7: ...ols and the included remote control the TV s remote control and the dedicated smartphone app Sound Bar Remote can also be used to control the sound bar Audio Return Channel ARC and HDMI Control functi...

Page 8: ...luded items are present n Main devices Sound bar SR CUC30A Subwoofer SR WSWC30A n Accessories Remote control A Lithium battery CR2025 has already been inserted into the remote control AC adaptor model...

Page 9: ...to the bottom of the subwoofer Mounting template Use when mounting the sound bar on a wall Spacers A 2 B 2 on 1 sheet Use when mounting the sound bar on a wall Quick Start Guide Safety Brochure 9 INT...

Page 10: ...PTICAL BLUETOOTH or ANALOG Selected playback device SURROUND Surround playback glowing Stereo playback off NOTE This document uses the following illustrations to show that indicators are off glowing o...

Page 11: ...unction prevents accidental operation The brightness of the indicators can be adjusted by pressing DIM Related links Enabling disabling the Child Lock function p 54 Changing the brightness of the indi...

Page 12: ...e sound bar s firmware Refer to the instructions supplied with the firmware for details b ANALOG input jack p 30 c OPTICAL input jack p 30 d TV input jack p 22 e HDMI OUT TV ARC jack p 26 f DC IN 20V...

Page 13: ...e to pair the sound bar with the subwoofer manually p 83 d STANDBY indicator Indicates the status of the subwoofer p 72 e Indicator Glows when the subwoofer is connected to the sound bar p 35 f AC pow...

Page 14: ...source p 36 TV button Audio from a TV OPTICAL button Audio from a device connected to the OPTICAL input jack BLUETOOTH button Audio from a Bluetooth device ANALOG button Audio from a device connected...

Page 15: ...icators of the sound bar p 48 h SUBWOOFER button Adjust the volume of the subwoofer p 42 i VOLUME button Adjust the volume of the sound bar p 36 j Mute button Mute the audio output p 36 Press this but...

Page 16: ...d the functions to be used Connecting a TV using only the included digital optical audio cable p 24 Connecting a TV using an HDMI cable commercially available p 26 3 Connect an audio device if require...

Page 17: ...r AV device via the sound bar set the input sources as follows Sound bar s input source TV TV s input source AV device playing the content Audio Return Channel ARC is a function that transmits audio s...

Page 18: ...se injury quickly move away from the product and go to a safe place NOTICE Do not install the product in places where it may come into contact with corrosive gases or salt air or places that have exce...

Page 19: ...for long periods of time be sure to pull the power plug from the AC outlet Failure to observe this may cause a fire or malfunctions Check the electric plug periodically and remove any dirt or dust wh...

Page 20: ...tall the sound bar as shown in the following illustration Controls n Installing the subwoofer There are two ways to install the subwoofer upright and on its side Attach the non skid pads to the bottom...

Page 21: ...sure to have it done by the dealer from which you purchased the unit or by a qualified contractor Refer to the Wall Mounting Installation Guide for more information https manual yamaha com av sb wall...

Page 22: ...cable p 24 n Controlling the sound bar using the TV s remote control Connect a TV using an HDMI cable Prepare a commercially available HDMI cable compatible with Audio Return Channel ARC When connect...

Page 23: ...put jack compatible with ARC Connection procedure Connecting a TV using an HDMI cable commercially available p 26 n TV without a digital optical audio output jack and also without an HDMI input jack c...

Page 24: ...ect a TV using the included digital optical audio cable The TV s audio signal is transmitted to the sound bar 1 Connect a TV to the sound bar OPTICAL O O O O Sound bar rear TV jack Digital optical aud...

Page 25: ...fer to power To an AC wall outlet Power cord included Sound bar rear AC adaptor included To an AC wall outlet Power cord included Subwoofer rear NOTE Connect an AV device such as a set top box to the...

Page 26: ...Connect the TV using an ARC compatible HDMI cable commercially available The HDMI cable transmits the TV s audio signal and the control signal for controlling the sound bar using the TV s remote cont...

Page 27: ...th ARC Connect the TV using an HDMI cable commercially available and included digital optical audio cable The digital optical audio cable transmits the TV s audio signal to the sound bar The HDMI cabl...

Page 28: ...Sound bar rear TV jack Digital optical audio output jack HDMI input jack TV Remove the cap 1 2 Check the orientation of the plug Control signal TV s audio signal Cable to use HDMI cable commercially...

Page 29: ...o an ARC compatible HDMI input jack enable the HDMI Control function of the sound bar Default setting Enabled Use a 19 pin HDMI cable with the HDMI logo printed on it Use a cable that is as short as p...

Page 30: ...ar n A device with a digital optical audio output jack Connect an audio device using a digital optical audio cable 1 Connect an audio device to the sound bar OUTPUT O O O O Sound bar rear Audio device...

Page 31: ...let Power cord included Subwoofer rear NOTE When connecting a device equipped with video output connect the video output jack directly to the video input jack on the TV n A device with an analog audio...

Page 32: ...udio device to the sound bar OUTPUT Sound bar rear Audio device ANALOG jack Audio output jack Audio signal Cable to use 3 5 mm stereo mini plug cable commercially available 32 PREPARATION Connecting a...

Page 33: ...ar CAUTION If the volume can be adjusted on a device connected to the ANALOG input jack of the sound bar adjust the volume of the device so that the volume is about the same for both the TV and the de...

Page 34: ...e control Remove the battery insulating strip before attempting to use the remote control Battery insulating strip Related links How to replace the remote control battery p 82 34 PREPARATION Preparing...

Page 35: ...remain glowing to show the setting status normal display When the sound bar is turned off the indicators go off NOTE The same operation can also be performed from the sound bar s z power button When...

Page 36: ...connected to the OPTICAL input jack BLUETOOTH button Audio from a Bluetooth device ANALOG button Audio from a device connected to the ANALOG input jack The indicator of the selected input source butt...

Page 37: ...llowing Flashing NOTE The same operations can also be performed from the sound bar s controls y Input For selecting a device to play Volume For adjusting the volume Related links Surround playback p 4...

Page 38: ...ited for movies It reproduces a three dimensional sound field and creates a sound space that seems to envelop your body GAME This sound mode provides surround playback that is best suited for video ga...

Page 39: ...Related links Surround playback p 40 Stereo playback p 41 Playing back human voices clearly CLEAR VOICE p 43 Enjoying rich bass sound BASS EXT p 44 39 PLAYBACK Adjusting the sound to your preference...

Page 40: ...D MOVIE or GAME to switch to surround playback Select your preferred sound mode according to the content viewed or listened to Glows Related links Sound functions of this product p 38 40 PLAYBACK Adju...

Page 41: ...Stereo playback Press STEREO to switch to 2 channel stereo playback Off Related links Sound functions of this product p 38 41 PLAYBACK Adjusting the sound to your preference...

Page 42: ...woofer Adjust the volume of the subwoofer only Press SUBWOOFER to adjust the volume The glowing indicator changes to show the volume level Volume is turned down Volume is turned up 42 PLAYBACK Adjusti...

Page 43: ...sable the function Flashes three times enabled Flashes one time disabled NOTE Press INFO to see whether the Clear Voice function is enabled or disabled Clear Voice is a function that focuses on and em...

Page 44: ...ded when you want to increase the bass while suppressing the volume of the subwoofer or when you want to emphasize the sounds of low pitched instruments Press BASS EXT to enable or disable the functio...

Page 45: ...rough the sound bar Bluetooth device 1 Press BLUETOOTH to switch the input source to Bluetooth The sound bar enters the connection wait status and the BLUETOOTH indicator flashes Flashes 2 On the Blue...

Page 46: ...sound bar will connect to the last connected device when the input source is switched to Bluetooth The Bluetooth connection is terminated if one of the following operations is performed The Bluetooth...

Page 47: ...ck 1 Stop playback on the Bluetooth device 2 Start playback on the other Bluetooth device Audio from the other Bluetooth device can be heard on the sound bar NOTE When connecting a new Bluetooth devic...

Page 48: ...right Dim or Off The brightness is Dim by default 1 Turn on the sound bar 2 Press DIM Press the button to change the brightness in the order of Dim Off and Bright NOTE Indicators glow brightly just af...

Page 49: ...n and off Both the TV and the sound bar turn on off at the same time b Switch the audio output device The audio output device can be switched to the TV or the sound bar Control operations vary dependi...

Page 50: ...ype of audio signal TV glows white Dolby Digital OPTICAL glows white AAC TV and OPTICAL off PCM analog or no input signal b Whether Dolby Pro Logic II is enabled or disabled Glows enabled Off disabled...

Page 51: ...pp Store or Google Play NOTE This sound bar supports Sound Bar Remote only This sound bar cannot be controlled using other apps such as Sound Bar Controller To control the sound bar using the app conf...

Page 52: ...n switches from enabled to disabled or from disabled to enabled The indicator shows the setting status as follows and the sound bar is turned on Glows enabled Off disabled NOTE When connected to a TV...

Page 53: ...ies depending on the model Models for U S A Canada Mexico Australia China and Taiwan Disabled Models for Europe U K Korea and other areas Enabled 1 Turn off the sound bar 2 While holding down y on the...

Page 54: ...Child Lock 1 Turn off the sound bar 2 Hold down INFO for at least five seconds The Child Lock function switches from enabled to disabled or from disabled to enabled The indicator shows the setting app...

Page 55: ...he sound bar Default setting Enabled 1 Turn off the sound bar 2 Hold down BLUETOOTH for at least five seconds The Bluetooth Standby function switches from enabled to disabled or from disabled to enabl...

Page 56: ...off the sound bar 2 Hold down DIM for at least five seconds The Bluetooth function switches from enabled to disabled or from disabled to enabled The indicator shows the setting applied as follows and...

Page 57: ...volume difference between the loudest and quietest sounds makes it easier to listen at a low volume This setting is applied only when Dolby Digital audio signals are being played Default setting No co...

Page 58: ...mic range compression well suited for a typical room No compression Dynamic range compression is not applied The dynamic range compression level setting is changed The indicator shows the setting stat...

Page 59: ...the frequency characteristics of the sound bar so that the sound suits the way it is installed Default setting Installed on a stand Wall mounted Installed on a stand 1 Turn off the sound bar 59 CONFIG...

Page 60: ...stand The frequency characteristics setting is changed The indicator shows the setting status as follows and the sound bar is turned on Wall mounted Glow Sound bar s indicators Installed on a stand G...

Page 61: ...ts 1 The sound bar is turned off 2 While holding down on the sound bar hold down z until all indicators flash Initialization is performed When initialization is complete the indicators will show the f...

Page 62: ...on properly The power cords of all the devices are connected to AC wall outlets securely The product TV and AV devices are turned on The connectors of each cable are securely inserted into the jacks o...

Page 63: ...s the input source Turn on the sound bar again The Auto Power Standby function can be disabled Enabling disabling the Auto Power Standby function p 53 The protection circuitry has been activated The T...

Page 64: ...es consecutively To protect the product the power cannot be turned on Unplug the power cord from the AC wall outlet and contact the nearest authorized Yamaha dealer or service center List of support c...

Page 65: ...d from the sound bar s controls The controls of the sound bar are locked Unlock the controls of the sound bar Enabling disabling the Child Lock function p 54 65 TROUBLESHOOTING When a problem occurs P...

Page 66: ...gh the power is on the power appears to be off Indicator brightness is set to Off Change the brightness Changing the brightness of the indicators Dimmer p 48 66 TROUBLESHOOTING When a problem occurs P...

Page 67: ...ic shock such as lightning or excessive static electricity or to a drop in the power supply voltage Unplug the power cords of the sound bar and subwoofer from the AC wall outlets and then plug them in...

Page 68: ...self Another Bluetooth device is being operated nearby Terminate the Bluetooth connection with the sound bar Listening to audio from a Bluetooth device p 45 68 TROUBLESHOOTING When a problem occurs Po...

Page 69: ...names of the remote control p 14 The battery has run out Replace the battery with a new one How to replace the remote control battery p 82 The remote control sensor of the sound bar is exposed to dir...

Page 70: ...e TV s remote control perform the following Turn off the sound bar and the TV and then turn them back on again Unplug the power cord of the sound bar as well as the power cords of external devices con...

Page 71: ...tal audio output setting on the TV or AV device to a type of audio signal supported by the sound bar Supported digital audio signal formats p 89 The HDMI Control function is disabled When connecting a...

Page 72: ...ound bar If metal furniture is placed between the sound bar and subwoofer change the layout or relocate the subwoofer If a device emitting electromagnetic waves such as a microwave oven or a wireless...

Page 73: ...ess the sound bar is equipped with the Automatic Volume Adjustment function If the sound bar was turned off with the volume set high the volume is automatically adjusted to a safe listening level the...

Page 74: ...to output 2 channel audio such as PCM only Change the audio output setting on the TV or AV device to output Bitstream audio signals Sound is also heard from the TV s built in speakers Turn the TV s v...

Page 75: ...Noise is heard The sound bar is too close to another digital or high frequency device Move those devices away from the sound bar 75 TROUBLESHOOTING When a problem occurs Audio...

Page 76: ...red in the Bluetooth device is not functioning correctly Delete the connection profile in the Bluetooth device and then connect the Bluetooth device to the sound bar The passkey for devices such as a...

Page 77: ...evice is not set to the sound bar Select the sound bar as the audio output destination on the Bluetooth device The connection to the Bluetooth device was terminated Connect to the Bluetooth device aga...

Page 78: ...the mobile device On an Android device the function for obtaining location information is disabled The Sound Bar Remote app uses the location information of the Android device only to detect the sound...

Page 79: ...VD players and set top boxes to the TV s HDMI input jacks HDMI IN This sound bar AV devices When playing audio from a TV or AV device via the sound bar set the input sources as follows Sound bar s inp...

Page 80: ...tion Change the settings as follows HDMI Control Disabled Bluetooth Standby Disabled Related links Enabling disabling the HDMI Control function p 52 Enabling disabling the Bluetooth Standby function p...

Page 81: ...ble a battery If the battery leaks avoid contact with the leaked fluid If the contents of the battery get on your hands or in your eyes it can cause blindness or chemical burns If the battery fluid sh...

Page 82: ...no longer be controlled with the remote control Replace the battery with a new one 1 Slide the cover in the direction of the arrow to remove it Rear cover Slide the cover with holding these positions...

Page 83: ...old SUBWOOFER on the remote control for at least five seconds The sound bar is turned on and the OPTICAL indicator on the sound bar flashes Flashes 3 Within 30 seconds press and hold PAIRING on the re...

Page 84: ...hey are not obstructed from each other by metal furniture If a device emitting electromagnetic waves such as a microwave oven or a wireless LAN device is located nearby place the subwoofer and sound b...

Page 85: ...cords of the sound bar and subwoofer from the AC wall outlets and then plug them in again after at least 10 seconds and turn on the power n To initialize the sound bar Refer to the following explanati...

Page 86: ...c suspension type non magnetic shielding Driver 4 6 cm 1 13 16 cone 2 Frequency response 210 Hz to 22 kHz Impedance 6 Decoder Supported audio signal HDMI ARC optical input PCM up to 2 channels Dolby D...

Page 87: ...wer consumption AC adaptor output voltage current 20 V 2 1 A Standby power consumption Models for U S A Canada Taiwan and Mexico HDMI Control Bluetooth Standby Off 0 3 W HDMI Control Bluetooth Standby...

Page 88: ...dBm 7 9 mW General Power supply Models for U S A Canada Taiwan and Mexico AC 100 to 120 V 50 60 Hz Models for U K Europe and other areas AC 100 to 240 V 50 60 Hz Power consumption 20 W Rated Standby p...

Page 89: ...ts Details 2 channel Linear PCM 2 channels 32 44 1 48 88 2 96 kHz up to 24 bit Bitstream Dolby Digital NOTE The contents of this User Guide apply to the latest specifications as of the publishing date...

Page 90: ...off state Normal playback state c a b d e a TV Glowing Playing audio from the TV b OPTICAL Glowing Playing audio from the OPTICAL input jack c BLUETOOTH Glowing blue Bluetooth device connection estab...

Page 91: ...abled or disabled Glows enabled Off disabled NOTE Dolby Pro Logic II is enabled automatically when 2 channel stereo signals are played in surround c Whether the Bass Extension function is enabled or d...

Page 92: ...wer or overall functionality p 63 n Information displayed by the indicators of the subwoofer NOTE This document shows indicator glowing status as follows Off Glowing Flashing Power on state Power off...

Page 93: ...s reserved The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator Inc in the United States and other cou...

Page 94: ...ird party software programs For the copyright and the license agreement terms and conditions of third party software programs that are used see the following website https manual yamaha com av cm sla...

Page 95: ...thin Japan Please contact the store where you purchased this product or the Product Support Center as listed in the Safety Brochure included with this product For customers outside of Japan Please con...

Page 96: ...w yamaha com Yamaha Downloads https download yamaha com 2022 Yamaha Corporation Published 05 2022 NV A0 AV21 0115 Layout Folder YMH_PDF_Manual_A5_AV Stylesheet Name 01_YMH_PDF_Manual_A5_AV_En Multi St...

Page 97: ...1 Sound Bar Barre de son Barra de Sonido Quick Start Guide 3 EN Guide de d marrage rapide 11 FR Gu a de inicio r pida 19 ES...

Page 98: ...afety Brochure first to ensure safe use Quick Start Guide this document This document describes the procedure for enjoying the sound of a TV or Bluetooth device and the main functions Confirming conte...

Page 99: ...ital optical audio cable Power cords 2 Mounting template Spacers A 2 B 2 on 1 sheet NOTE An HDMI cable is not included with this product Prepare a commercially available one Quick Start Guide this doc...

Page 100: ...llowing illustration Install the sound bar and subwoofer as shown in the following illustration NOTE The subwoofer can also be used on its side See the User Guide for details Preparing the remote cont...

Page 101: ...igital optical audio cable or the HDMI cable is the same Connecting a TV using the digital optical audio cable included The TV s audio signal is transmitted to the sound bar when the sound bar is conn...

Page 102: ...ed digital optical audio cable to transmit the TV audio signal to the sound bar Connecting to an ARC compatible HDMI input jack Connecting to an HDMI input jack not compatible with ARC NOTE When the s...

Page 103: ...case go to Step 4 2 Turn on the sound bar Press the z power button on the remote control The power of the subwoofer also turns on at the same time 3 Press TV 4 Press VOLUME to adjust the volume Connec...

Page 104: ...ovides surround playback that is best suited for video games Accurate localization of individual sound effects provides a highly immersive gaming experience b Playing back human voices clearly CLEAR V...

Page 105: ...ou to control the sound bar while checking the sound bar settings currently applied such as sound mode via the app s screen Search for Sound Bar Remote on the App Store or Google Play and install it o...

Page 106: ...a cho Naka ku Hamamatsu 430 8650 Japan 10 1 Nakazawa cho Naka ku Hamamatsu 430 8650 Japan Yamaha Global Site https www yamaha com Yamaha Downloads https download yamaha com 2022 Yamaha Corporation Pub...

Page 107: ...Sound Bar Wall Mounting Installation Guide EN...

Page 108: ...CONTENTS About this Wall Mounting Installation Guide 3 Precautions 4 Items to use for wall mounting installation 5 Mounting the sound bar on a wall 6 2 CONTENTS...

Page 109: ...helpful The illustrations in this guide are for instructional purposes only The company names and product names in this User Guide are the trademarks or registered trademarks of their respective compa...

Page 110: ...ing in injury Do not attach it to a wall constructed of weak materials such as drywall or plasterboard Use screws that are of the size specified in this document and that can support the weight of the...

Page 111: ...he included items the following commercially available items are required Screws 2 Choose wood screws of the following size 7 to 9 mm in diameter 4 to 5 mm 12 to 14 mm 20 mm or more n Tools Use the fo...

Page 112: ...the screw hanging holes on the sound bar to mount the sound bar on a wall 3 cm or more apart NOTE To bring out the best performance of the sound bar install the sound bar 3 cm or more apart from the T...

Page 113: ...the mounting template from the wall 4 Install the spacers A included and screws at the points marked on the wall Be sure to use screws of the following size Spacer A 12 to 14 mm 4 to 5 mm 20 mm or mo...

Page 114: ...he screws Sound bar screw hanging holes Indicators Remote control sensor When installation and all connections are complete while the power is off hold down BASS EXT on the sound bar s remote control...

Page 115: ...completed NOTE When changing the installation of the sound bar from wall mounted to on a stand also change the frequency characteristics setting For more information refer to the User Guide of your p...

Page 116: ...www yamaha com Yamaha Downloads https download yamaha com 2022 Yamaha Corporation Published 05 2022 NV A0 AV21 0136 Layout Folder YMH_PDF_Manual_A5 Stylesheet Name 01_YMH_PDF_Manual_A5_En Multi Style...

Page 117: ...Safety Brochure EN Brochure sur la S curit FR Folleto de seguridad ES Sound Bar Barre de son Barra de Sonido SR C30A ATS C300...

Page 118: ...ed by YAMAHA CANADA MUSIC can_b_02 IMPORTANT Please record the serial number of this unit in the space below Model Serial No The serial number is located on the bottom or rear of the unit Retain this...

Page 119: ...ss B digital devices Compliance with these requirements provides a reasonable level of assurance that your use of this product in a residential environment will not result in harmful interference with...

Page 120: ...bserve this may cause electric shocks Use this unit with the power supply voltage printed on it Failure to connect to an appropriate AC outlet may cause a fire electric shocks or malfunctions Be sure...

Page 121: ...or heat such as in direct sunlight or a fire or excessive dust or humidity Doing so may result in the battery bursting causing a fire or injury Do not attempt to recharge batteries that are not intend...

Page 122: ...m Doing so may result in malfunction Avoid being near the unit during a disaster such as an earthquake Since the unit may turn over or fall and cause injury quickly move away from the unit and go to a...

Page 123: ...batteries are inserted in conformity with the polarity markings Failure to do so might result in a fire burns or inflammation due to fluid leaks When the batteries run out or if the unit is not to be...

Page 124: ...may cause discoloration or deformation in the panel of this unit If the ambient temperature changes drastically such as during unit transportation or under rapid heating or cooling and there is a cha...

Page 125: ...ng music with heavy bass About the name plate of the unit Sound bar bottom_en_02 The model number serial number power requirements etc may be found on or near the name plate which is at the bottom of...

Page 126: ...a cho Naka ku Hamamatsu 430 8650 Japan 10 1 Nakazawa cho Naka ku Hamamatsu 430 8650 Japan Yamaha Global Site https www yamaha com Yamaha Downloads https download yamaha com 2022 Yamaha Corporation Pub...

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