En
114
Video
No sound from the TV (when HDMI
Control is used).
(If the TV is connected to this unit with an audio cable)
The TV audio input setting does not match the actual connection.
Use “TV Audio Input” in the “Setup” menu to select the correct audio input jack
(p.96).
(If you are trying to use ARC)
ARC is disabled on this unit or TV.
Set “ARC” in the “Setup” menu to “On” (p.96). Also, enable ARC on the TV.
Only the front speakers work on multi-
channel audio.
The playback device is set to output 2-channel audio (PCM, etc.)
only.
Change the digital audio output setting on the playback device.
Noise/hum is heard.
This unit is too close to other digital or radio frequency device.
Move this unit further away from such device.
The cable connecting this unit and playback device is defective.
If there is no problem with the connection, replace with another cable.
The sound is distorted.
Any device connected to the output jacks of this unit is not turned
on. (This may happen due to the nature of AV receivers.)
Turn on all devices connected to the output jacks of this unit
Problem
Cause
Remedy
No video.
Another input source is selected on this unit.
Select an appropriate input source with the input selection keys
Another input source is selected on the TV.
Switch the TV input to display the video from this unit.
The video signal output from this unit is not supported by the TV.
Set “MON.CHK” in the “ADVANCED SETUP” menu to “YES” (p.104).
The cable connecting this unit and TV (or playback device) is
defective.
If there is no problem with the connection, replace with another cable.
No video from the playback device
(connected to this unit with HDMI).
The input video signal (resolution) is not supported by this unit.
To check the information about the current video signal (resolution), use “Video
Signal” in the “Information” menu (p.102). For information about video signals
supported by this unit, see “HDMI signal compatibility” (p.124).
The TV does not support HDCP (High-bandwidth Digital Content
Protection).
To check it, use “Video Signal” in the “Information” menu (p.102).
The number of devices connected to the HDMI OUT jack is over the
limit.
Disconnect some of the HDMI devices.
Problem
Cause
Remedy