Troubleshooting Guide
Symptom
Solution
My LC4 is not detected by the app.
Ensure that Airport Express is connected
properly to the LC4 Hub via the Ethernet port.
Ensure that the iPad is connected to the
wireless network called “LC4LAB.”
LC4 Controller app connects without
an error but isn’t working properly.
Close the app, restart the LC4 lab system
(power off and back on from the hub) and
then restart the app.
“LC4LAB” network does not show in
available networks on iPad Wi-Fi setting.
This is normal. The network is hidden and
will not appear on this list. Choose “Other”
from the networks list, enter “LC4LAB” for
the network name, select WPA2 as the security
type and enter “YamahaLC4” (case sensitive)
for the password.
I can’t connect to the “LC4LAB” network.
Verify that the correct security setting is
selected (WPA2) and that the password
is entered correctly (“YamahaLC4”).
Contact Yamaha customer support at
800-854-1569.
I can’t hear anything in the wireless
headphones.
Ensure that the input on the headphone
transmitter/base station is connected to the
Phone output 2 of the teacher’s instrument
box using the supplied
1
⁄
8
" to
1
⁄
8
" cable.
Refer to the user manual for the wireless
headphones to verify setup and operation
procedures.
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