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TROUBLESHOOTING
ADDITIONA
L
INF
O
RMA
T
IO
N
■
Tuner
■
XM Satellite Radio
If an operation takes longer than usual or an error occurs, one of the following messages may appear in the front panel
display. In this case, read the cause and follow the corresponding remedies.
Problem
Cause
Remedy
See
page
FM
FM stereo reception is
noisy.
The characteristics of FM stereo
broadcasts may cause this problem
when the transmitter is too far away or
the antenna input is poor.
Check the antenna connections.
Try using a high-quality directional FM
antenna.
27
Use the manual tuning method.
45
There is distortion, and
clear reception cannot
be obtained even with a
good FM antenna.
There is multipath interference.
Adjust the antenna position to eliminate
multipath interference.
—
The desired station
cannot be tuned in with
the automatic tuning
method.
The signal is too weak.
Use a high-quality directional FM antenna.
27
Use the manual tuning method.
45
Previously preset
stations can no longer
be tuned in.
This unit has been disconnected for a
long period.
Preset the stations again.
45
AM
The desired station
cannot be tuned in with
the automatic tuning
method.
The signal is weak or the antenna
connections are loose.
Tighten the AM loop antenna connections
and orient it for the best reception.
—
Use the manual tuning method.
45
There are continuous
crackling and hissing
noises.
Noises result from lightning,
fluorescent lamps, motors,
thermostats and other electrical
equipment.
Use an outdoor antenna and a ground wire.
This will help somewhat, but it is difficult to
eliminate all noise.
—
There are buzzing and
whining noises.
A TV set is being used nearby.
Move this unit away from the TV.
—
Status message
Cause
Remedy
See
page
CHECK ANTENNA
The XM Connect-and-Play digital antenna
accessory is not connected, or does not
work properly.
Check the XM Connect-and-Play digital antenna
accessory connections.
50
UPDATING
The XM user encryption code is being
updated.
Wait until the encryption code is updated.
—
NO SIGNAL
The signal is too weak.
Check the XM Connect-and-Play digital antenna
accessory connections and orient it for the best
reception.
50
LOADING
It takes longer than four seconds for audio
or text data to be decoded.
Wait until the decoding process has finished.
—
OFF AIR
The XM Satellite Radio channel you
selected is not currently broadcasting any
signal.
Check the channel number again or select another
XM Satellite Radio channel.
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<XM> - - -
The channel Station ID (SID) is no longer
available.
- - - / - - -
No artist name/feature or song/program
title is available.
<CAT> - - -
No channels are available for the selected
category.
Select another channel category by pressing
CATEGORY (or A-E/CAT.
l
/
h
on the remote
control) repeatedly.
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