En
79
Audio
Problem
Cause
Remedy
No sound.
No appropriate input source has been selected.
Select an appropriate input source with the input selection key.
Signals that the unit cannot reproduce are being input from a source
device, such as a CD-ROM.
Use an input source that has signals that can be reproduced on the unit.
The mute function is activated.
Press MUTE to unmute.
The volume cannot be increased.
The cable between the unit and the external device may be
malfunctioning.
Make sure that all speaker cables between the unit and speakers are
connected properly. If after checking you can find no problems, replace the
cables.
The max volume of the unit is restricted by “Max Volume” function.
Adjust the max volume of the unit in “Max Volume” in the “Setup” menu.
The device connected to the output jack of the unit is not turned on.
(This may occur because of the character of AV receiver.)
Turn on all devices connected to the unit.
No sound is output from one speaker.
Sound may not be output from certain channels, depending on the
input source.
You can confirm the number of source channels in the input signal with
“Channel (Chan)” of “Signal Info” in the “Option” menu (p.58).
Sound may not be output from certain channels, depending on the
sound program or decoder.
You can confirm the number of output channels with the speaker indicators on
the front display (p.8).
Output from the affected speaker is disabled.
Perform YPAO (p.26), or set the size or enable the affected speaker in
“Configuration” (p.62) on the “Setup” menu.
The volume of the affected speaker is set excessively low.
Perform YPAO (p.26), or adjust the volume level of the affected speaker in
“Level” (p.63) on the “Setup” menu.
The cable between the unit and the external device may be
malfunctioning.
Make sure that all speaker cables between the unit and speakers are
connected properly. If no problem, replace the cables.
The affected speaker may be malfunctioning.
Replace the affected speaker with another speaker that is operating correctly
to confirm whether the speaker is malfunctioning. If no sound comes from the
replacement speaker, the unit may be malfunctioning.
“Max Volume” is set to a low value.
Set it to a higher value.
The speakers that have a problem cannot be confirmed.
Use “Test Tone” to confirm the speakers that do not output sounds (p.64).
No sound is heard from the subwoofer.
The source does not contain LFE or low frequency signals.
To confirm, set “Extra Bass” to “On” to output the low frequency sound of the
front channel from the subwoofer (p.63).
The subwoofer is inactive.
Perform YPAO (p.26), or set “Subwoofer” to “Use” in the “Setup” menu (p.62).
The subwoofer is tuned off.
Turn on the subwoofer.
The volume of the subwoofer is set to a low value.
Set it to a higher value.
No sound from a device connected
using an HDMI cable.
The connected HDMI device does not support high-bandwidth digital
copyright protection (HDCP).
You can confirm if message concerning HDMI error is displayed in “Signal
Info” in the “Option” menu (p.58).
HDMI input audio is set to not output from the speakers.
Set “Amp” to “On” in “Audio Output” of the “Setup” menu (p.70).
The number of devices is over the limit.
Disconnect some of the HDMI devices.
