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En
Troubleshooting
No sound is heard
from the subwoofer.
“Bass Out” of “A)Config” in “Speaker
Setup” of the setup menu (Speaker
Setup
→
Manual Setup
→
A)Config) is set
to “Front” when a Dolby Digital, DTS or
AAC signal is being played.
Set “Bass Out” to “SWFR” or “Both.”
“Bass Out” of “A)Config” in “Speaker
Setup” of the setup menu (Speaker
Setup
→
Manual Setup
→
A)Config) is set
to “SWFR” or “Front” when a 2-channel
source is being played.
Set “Bass Out” to “Both.”
The source does not contain low
frequency signals.
No sound is heard
from the surround
back speakers.
“EXTD Surround” in the OPTION menu
is set to “Off,” or an input signal does not
contain a surround back flag with “EXTD
Surround” set to “Auto.”
Set “EXTD Surround” other than “Off” or “Auto.”
The audio input
sources cannot be
played in the desired
digital audio signal
format.
The connected component is not set to
output the desired digital audio signals.
Set the playback component properly referring to its
operating instructions.
—
Noise/hum noise is
heard.
Incorrect cable connection.
Connect the audio cables properly. If the problem
persists, the cables may be defective.
—
A DTS-CD is being played back.
1) When only noise is output
If a DTS bitstream signal is not properly input to this
unit, only noise is output. Connect the playback
component to this unit by digital connection and play
back the DTS-CD. If the condition is not improved,
the problem may results from the playback
component. Consult the manufacturer of the playback
component.
2) When noise is output during playback or skip
operation
Before playing back the DTS-CD, display the option
menu after selecting the input source and set
“Decoder Mode” to “DTS.”
“Memory Guard!” is
displayed and the
setting cannot be
changed.
“Memory Guard” in “Set Menu” is set to
“On.”
Set “Memory Guard” to “Off.”
This unit does not
operate properly.
The internal microcomputer is frozen due
to an external electric shock (such as
lightning or excessive static electricity) or
by a drop in power supply voltage.
Disconnect the power cable from the AC wall outlet,
wait about 30 seconds and then plug it in again.
—
“CHECK SP WIRES!”
appears on the front
panel display.
Speaker cables are short-circuited.
Make sure all speaker cables are connected correctly.
There is noise
interference from
digital or radio
frequency equipment.
This unit is too close to other digital or
radio frequency equipment.
Move this unit further away from such equipment.
—
Problem
Cause
Remedy
See
page
