27
P/N
-210-
-
Rev D
AYRL
INST FUL
Programming Troubleshooting
* When batteries are replaced, Network locks have a real time clock that will be set through the User Interface (
); it
UI
is recommended to verify correct date and time particularly those locks operating under Daylight Saving Time (
).
DST
Symptom
Suggested Action
Lock does not respond –
door is open and
accessible.
• Press each keypad button for response when pressed.
• Check batteries are installed and oriented correctly (polarity)
in the battery case.
• Check batteries are in good condition; replace batteries*
if discharged.
• Check to see if cable is fully connected and not pinched.
• Batteries may be completely discharged.
• Use key to gain entry and replace batteries*.
Unit chimes to indicate
code acceptance, but the
door will not open.
• Check to see if there is another locking device on the door.
• Check the door gaps for any foreign objects between door
and frame.
• Check that the cable is firmly connected to the
board.
PC
Unit operates to allow
access, but will not
automatically re-lock.
• Check to see if Auto Re-lock Mode is enabled.
• If low battery indicator is lit (see below), change batteries*.
PIN codes will not register.
• PIN codes must consist of 4 to 8 digits to register.
• The same
code cannot be used for multiple users.
PIN
• Registration/management of
codes is set by the
PIN
authority of the Master Code.
• Contact the Master user.
• User codes must be entered within 5 seconds or the
process will have to be restarted.
• Star
or pound
cannot be used as part of the
Upon entering a
code
PIN
and pressing the (*) key, the
lock gives a series of beeps,
flashes red & blue
s 7
LED
times, and does not unlock.
• All Code Lockout Mode is enabled.
• Only the Master can enable/disable All Code Lockout Mode.
• Contact the Master user.
Upon entering a
code
PIN
and pressing the (*) key,
there are different tones.
• Check to see if the lock is set to All Code Lockout Mode.
• Setting/managing All Code Lockout Mode is done through
Master Code only. Contact the Master user.
The unit operates, but it
makes no sound.
• Enable Audio Mode.
The unit displays inter-
mittent
flashes.
RED
• This is the Low Battery indicator alerting that it is time to
replace the batteries. Replace all four (4) batteries* with
new
Alkaline batteries.
AA
Upon entering a
code
PIN
and pressing the (*) key,
the unit responds with a
series of beeps and the
keypad flashes three times.
• The digits entered were incorrect or incomplete. Re-enter
the correct code followed by the check mark (*) key.
Lock does not respond –
door is locked and
inaccessible.
code.
PIN
