10
receive / share files.
User Profiles:
costmize your wanted profile to meet your need with
call ringtone, SMS ring tones, ….. Also select from various profiles
like general, silent, metting, …
.
9. COMMON PROBLEMS & TROUBLESHOOTING
Before contacting the after-sales service provider, conduct the following
simple checks and this may save your unnecessary time and expense on
repair.
Common
Problems
Cause & Troubleshooting
Unable to start
the
mobile
phone
-
Check whether you hold the start key for at least 3
seconds.
-
Check whether the battery is in poor state. Please
remove the battery, install it again, and try to restart it.
-
Check whether the battery has run out of power, and if
yes, please charge the battery.
Unable
to
connect
network
-
Weak signals. Please retry in a place with strong
signals.
-
Beyond the network coverage of your network
operator.
-
Invalid SIM card. Please contact your network
operator.
Display
messages
at
start
-
Check whether the SIM card has been correctly
inserted.
-
Locked. You have selected the automatic locking
function, and entering the mobile phone password
before using it.
-
Enter PIN. You have selected the option of entering
PIN for each start of the mobile phone, and so you
must enter the PIN code (When the mobile phone is
first used, the PIN code on the SIM card must be
entered).
-
Enter the PUK code. Wrong inputting of the PIN code
will lock up your mobile phone, and you should use
