17
18
Troubleshooting
After Treatment
Checklist for Possible Problems
Problem
Possible Causes
Solutions
Please charge the
device or connect
the main unit to
the AC adapter
→
→
→
→
Insufficient
charging
Does not turn on
→
→
Press and hold
the
Power/Mode button
for approx. 3 seconds
to turn on the device
The Power/Mode
button is not being
pressed long
enough
Contact a local
distributor (page 21)
*Do not try to
replace the device
by yourself as this
may cause a
malfunction
→
→
The battery life
has expired (the
battery can be
charged approx.
300 times)
The device only
operates for a few
minutes even after
charging
→
→
The AC adapter is not
inserted into the wall
socket (too many
plugs have been
connected to one
outlet, etc.)
Connect the AC
adapter to a wall
outlet
Insert the plug
adapter into the
device
→
→
The adapter is not
plugged into the
device
Insert the AC adapter
into the wall outlet
and press LEVEL
button and Power/
Mode button at the
same while the power
is off (reset)
The device does
not start charging
(the charge
indicator does not
flash)
Press and hold the
Power/Mode button for
approx. 3 seconds to
turn on the device again
You may have
mistakenly
pressed the wrong
button
→
→
Press the
Power/Mode button
The device is in
standby or Auto-off
status (page 10)
→
→
Troubleshooting
To keep the product hygienic, please be sure to clean it after each use.
1
Ensure the power is off and unplug the AC
adapter from the device.
2
To clean the electrode head and cotton stopper,
wipe it with a damp and well-wrung cloth to
remove dirt. Wash the cotton stopper with water.
・ Remove the cotton stopper from the main unit, wash it with
water, then wipe it dry.
・ Do not use an alkali cleaning agent, alcohol, thinner, benzene, nail
polish remover, or other such substances.
・ Do not leave the device with lotion or gel on it.
3
Wipe off any dirt from areas other than the
electrode head and cotton stopper with a dry cloth.
●How to Clean and Store the Product
After Treatment
The main unit is
hot
The device was
used continuously
without any interval
Turn the device off
and wait at least 1
hour before use
→
→
Storing
●If you will not use the device for a longd period, clean the device
before storing.
●When the device is not in use, turn off the device and disconnect the
AC adapter from the main unit and the wall outlet.
●Avoid storing the device near a stove or heater, in a bathroom or other
high-temperature/high-humidity location, in a location where there is
exposure to direct sunlight, or an unstable location.
●Keep the device out of the reach of children.
Maintenance and Inspections
●If you have not used the device for an extended period, inspect it
carefully and check that the device works properly and safely before
use.
●If the device is malfunctioning, go to ʻChecklist for Possible Problemsʼ
(pages 18-19) and attempt to identify the problem before arranging
to have the device repaired.
●If the device malfunctions, appears damaged, or needs servicing,
please contact your local distributor.
