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Technical Support 

 

To help us provide fast and seamless technical support, kindly gather the 
following information and contact Technical Support as instructed further 
below: 
 

1.  Serial number of your unit. 
2.  Software and firmware versions: 
3.  Windows OS information 
4.  Keysight IO version 
5.  Spectrum analyser model and firmware level 
6.  Information View data saved as a text file 
7.  Description of the problem including screen shots and videos 

 
 
 
 
 
 
 
 

[email protected] 

www.yictechnologies.com 

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