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How to Change & Maintain your Cut System

Using the finger tab of the cut bar spring, pull in and carefully remove the cut bar assembly from the 

machine (be cautious of exposed blade). Using caution, apply adhesive cleaner to all surfaces of bar 

blade. Once adhesive build-up is removed, return the cut bar assembly to the machine, guiding the 

location pins into the holes in the side plates.

Warranty Information

Xyron, Inc. warrants that the XM1255 is free from defects in material and workmanship for a period 

of one (1) year from the date of purchase. Xyron, Inc. will repair or replace a defective product or part 

without charge, with proof of purchase. If the product is damaged by neglect or misuse, the warranty 

is null and void.
To register your product online, please go to www.xyronpro.com and click on the product

registration tab.
*If you purchased this product outside the United States Xyron will warrant this product in accordance 

with the purchasing country’s laws.**
**Excludes Australia

Customer Service

We want you to be happy with your purchase of a Xyron product. If for any reason you have a

problem or a question, please contact Xyron Customer Service toll-free at 1-800-793-3523 or

1-480-443-9419 for help. You can also e-mail us at: [email protected]

For customer service outside of the U.S.

Australia: 61 2 8899 8500; [email protected]

New Zealand: 64 9 272 1600; [email protected]

Europe: 44 845 67801801

Asia: 813 5719 6450

©2011 Xyron, Inc.

8465 N. 90th St. Suite 6

Pima Center

Socttsdale, AZ 85258

Visit www.xyronpro.com for more information

Symptom

Cause

Solution

Cut blade does not cut

smoothly.

Adhesive build up on 

cutting mechanism.

Use caution and follow cleaning 

procedure listed below.

Film does not exit 

dispenser between upper 

and lower blade bars.

Material is curled or 

adhesive has been 

transferred to the nip 

roller causing the film to 

stick.

Remove material and clean adhesive 

from rollers if necessary. Reposition 

material between blade bars.

Film wrinkles don’t go 

away as crank is turned 

clockwise.

Adhesive build-up on 

rollers.

Apply adhesive cleaner to remove 

build-up on rollers.

Material will not advance 

when crank handle is 

turned.

Material is not positioned 

between rollers or 

laminate is adhered to 

input tray.

Reinstall cartridge. Slide input tray 

outward to release film and turn 

handle to assure laminate is

wrinkle-free. Slide input tray back 

into machine.

Document wrinkles or 

exits machine crooked.

Adhesive build-up on 

front edge of input tray.

Remove adhesive from front edge of 

input tray.

Document peels from 

mounting surface at 

opposite corners.

Improper peel technique 

introduces curl in 

document.

Use the proper peel technique of 

peeling the liner from the document 

as shown on the previous page.

T R O U B L E S H O O T I N G

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