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9  Product Warranty

Commercial warranty

Warranty. For goods sold to commercial buyers, Seller warrants the goods sold to Buyer

hereunder (with the exception of membranes, seals, gaskets, elastomer materials, coatings

and other "wear parts" or consumables all of which are not warranted except as otherwise

provided in the quotation or sales form) will be (i) be built in accordance with the

specifications referred to in the quotation or sales form, if such specifications are expressly

made a part of this Agreement, and (ii) free from defects in material and workmanship for a

period of twelve (12) months from the date of installation or eighteen (18) months from the

date of shipment (which date of shipment shall not be greater than thirty (30) days sixty (60)

days after receipt of notice that the goods are ready to ship), whichever shall occur first,

unless a longer period is specified in the product documentation (the “Warranty”).
Except as otherwise required by law, Seller shall, at its option and at no cost to Buyer, either

repair or replace any product which fails to conform with the Warranty provided Buyer gives

written notice to Seller of any defects in material or workmanship within ten (10) days of the

date when any defects or non-conformance are first manifest. Under either repair or

replacement option, Seller shall not be obligated to remove or pay for the removal of the

defective product or install or pay for the installation of the replaced or repaired product and

Buyer shall be responsible for all other costs, including, but not limited to, service costs,

shipping fees and expenses. Seller shall have sole discretion as to the method or means of

repair or replacement. Buyer’s failure to comply with Seller’s repair or replacement directions

shall terminate Seller’s obligations under this Warranty and render the Warranty void. Any

parts repaired or replaced under the Warranty are warranted only for the balance of the

warranty period on the parts that were repaired or replaced. Seller shall have no warranty

obligations to Buyer with respect to any product or parts of a product that have been: (a)

repaired by third parties other than Seller or without Seller’s written approval; (b) subject to

misuse, misapplication, neglect, alteration, accident, or physical damage; (c) used in a

manner contrary to Seller’s instructions for installation, operation and maintenance; (d)

damaged from ordinary wear and tear, corrosion, or chemical attack; (e) damaged due to

abnormal conditions, vibration, failure to properly prime, or operation without flow; (f)

damaged due to a defective power supply or improper electrical protection; or (g) damaged

resulting from the use of accessory equipment not sold or approved by Seller. In any case of

products not manufactured by Seller, there is no warranty from Seller; however, Seller will

extend to Buyer any warranty received from Seller’s supplier of such products.
THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY AND ALL OTHER

EXPRESS OR IMPLIED WARRANTIES, GUARANTEES, CONDITIONS OR TERMS OF

WHATEVER NATURE RELATING TO THE GOODS PROVIDED HEREUNDER,

INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE

HEREBY EXPRESSLY DISCLAIMED AND EXCLUDED. EXCEPT AS OTHERWISE

REQUIRED BY LAW, BUYER’S EXCLUSIVE REMEDY AND SELLER’S AGGREGATE

LIABILITY FOR BREACH OF ANY OF THE FOREGOING WARRANTIES ARE LIMITED TO

REPAIRING OR REPLACING THE PRODUCT AND SHALL IN ALL CASES BE LIMITED

TO THE AMOUNT PAID BY THE BUYER FOR THE DEFECTIVE PRODUCT. IN NO

EVENT SHALL SELLER BE LIABLE FOR ANY OTHER FORM OF DAMAGES, WHETHER

DIRECT, INDIRECT, LIQUIDATED, INCIDENTAL, CONSEQUENTIAL, PUNITIVE,

EXEMPLARY OR SPECIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF

PROFIT, LOSS OF ANTICIPATED SAVINGS OR REVENUE, LOSS OF INCOME, LOSS

OF BUSINESS, LOSS OF PRODUCTION, LOSS OF OPPORTUNITY OR LOSS OF

REPUTATION.

9  Product Warranty

optimyze

 Gateway Instruction, Operation, and Maintenance Manual

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Summary of Contents for optimyze

Page 1: ...Instruction Operation and Maintenance Manual P2007090 Rev 1 optimyze Gateway...

Page 2: ......

Page 3: ...ns 7 4 2 LEDs 7 5 Installation 8 5 1 Precautions 8 5 2 Mounting options 8 6 Operation 9 6 1 Configure and install the optimyze sensors 9 6 2 Set up optimyze Gateway 9 6 3 Unpairing 9 7 Troubleshooting...

Page 4: ...11 Certifications 17 11 1 For U S 17 11 2 For Canada ISED 18 11 3 UK UKCA 18 11 4 EU Regulatory 18 Table of Contents 2 optimyze Gateway Instruction Operation and Maintenance Manual...

Page 5: ...fety terminology and symbols About safety messages It is extremely important that you read understand and follow the safety messages and regulations carefully before handling the product They are publ...

Page 6: ...t and safety devices Use personal protective equipment as needed Examples of personal protective equipment include but are not limited to hard hats safety goggles protective gloves and shoes and breat...

Page 7: ...e packing materials from the product Dispose of all packing materials in accordance with local regulations 2 To determine whether any parts have been damaged or are missing examine the product 3 If th...

Page 8: ...Compact Form Factor 110 3 mm 4 4 in x 99 2 mm 3 9 in x 35 4 mm 1 4 in Visual status indication LED Clear indication of optimyze Gateway status See Button locations on page 7 for different status info...

Page 9: ...elow LED color LED Description Blue 5 second single blink Normal mode 1 second blink Pairing mode On Connected over Bluetooth to optimyze sensor Triple blink Successful new Bluetooth pairing with an o...

Page 10: ...ng the unit on a vertical surface The screw head diameter can be no larger than 7 mm with a maximum thread diameter of 3 75 mm and a head height of 3 2 mm When the screw is installed in the mounting s...

Page 11: ...ED blinks pink b Once the sensor is in configuration mode press Bluetooth button on the optimyze Gateway Blue LED starts blinking with a one second interval indicating pairing mode is active Pairing m...

Page 12: ...y because of lacking network coverage optimyze sensor is in configuration mode and Gateway is in pairing mode but they are not pairing optimyze sensor may not be in pairing range 6 sensors may already...

Page 13: ...95 non condensing Power supply Feature Value Operating location Indoor use Operating environment Non hazardous non corrosive Operating temperature 0 C to 40 C 32 F to 104 F Storage temperature 20 C to...

Page 14: ...ature Value Weight for Gateway boxed kit without power supply 0 518 lbs 0 24 kg Weight for Power Supply 0 300 lbs 0 14 kg 8 7 Part numbers Part Part number optimyze Gateway w USB cable P2007065 Power...

Page 15: ...Warranty are warranted only for the balance of the warranty period on the parts that were repaired or replaced Seller shall have no warranty obligations to Buyer with respect to any product or parts...

Page 16: ...ecurity is governed through a three lines of defense model that includes product developers product security engineers and audit staff 10 2 Security Recommendations for End User optimyze Gateway has b...

Page 17: ...erations confirmed tampering or theft of the device Devices are hardened and Xylem provides PSIRT to help customers investigate potential security incidents This safeguard supports the ability to trac...

Page 18: ...hp Mitigations 2 NIST SP 800 53 Rev 5 available online https nvlpubs nist gov nistpubs SpecialPublications NIST SP 800 53r5 pdf 3 ISA IEC 62443 standards available for purchase from ISA IEC or ANSI 10...

Page 19: ...harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause har...

Page 20: ...ding Digital Apparatus Based on this evaluation this product continues to observe compliance to the requirements set forth by The Innovation Science and Economic Development Canada ISED and complies w...

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Page 24: ...customers who know us for our powerful combination of leading product brands and applications expertise with a strong focus on developing comprehensive sustainable solutions For more information on h...

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