8. Troubleshooting
Symptom
Factor
Solution
No Image/ No
Sound
Power cable is loose and not con-
nected properly
Check the power cable is connected properly and
the power button on the monitor is switched
No Colour
Colour saturation is too low
Enter PICTURE menu to increase the colour
saturation
Monitor has no dis-
play and prompts
no signal input/
red indicator LED
flashing
Signal cable os loose or not con-
nected properly
Check and ensure the signal cable is connected
properly
The monitor display
is very faint
Adjustment is incorrect or display
mode is incorrect
Use the auto-adjustment function or enter the
PICTURE menu to adjust image settings
The display is not
displayed properly
Adjustment is incorrect or display
mode is incorrect
Use the auto adjustment function or manually
readjust the picture so that it fits the screen via
the OSD menu
Noise signals when
powering off
Electrical release at turning off
This is normal
Monitor is not
operating properly
Exterior influence such as lighting,
static electricity etc may be causing
interference.
Power the monitor off and switch pack on after
3-4 minutes
Please Note:
-Don’t leave your monitor with the same picture over a long period of time and
please set up a screen protection procedure. If a high contrast picture remains for a
long period there is risk that the image will leave a dark shadow in imbedded in the
screen. This shadow may disappear over time when the monitor is powered off but if
not this can not be repaired. Additionally this is not covered by the warranty.