11
SERVICE & SUPPORT
”DO IT YOURSELF” - SERVICE
We apply “do-it-yourself” service on all XTZ products. If you by yourself
are able to find out what part of the loudspeaker is defective, you are
fully allowed to unmount that part (which would normally be a driver, a
filter or the amplifier) and send it back to us for exchange.
IMPORTANT!
Always contact your dealer or us before taking the loudspeaker apart.
It can also help you finding the fault.
You can of course always choose to return the whole loudspeaker;
therefore you should save the original package.
To aid service, XTZ products
are constructed and pro-
duced using common tech-
nology, so that basically most
people are able to “unscrew”
the loudspeaker using com-
mon tools..
IF SOMETHING IS BROKEN
If you cause additional defects by yourself when unmount the defective
part, the warranty still applies if it is obvious that the part had a manu-
facturing defect. In other cases however, the warranty does not apply if
you cause other defects on the loudspeaker
WHERE TO SEND THE
PRODUCT FOR A WARRANTY
REPAIR
For service we refer to your retailer.
For questions regarding service, contact us by email: [email protected]
Website: www.xtz.se
ALWAYS pack the product /
part very carefully. Unfortu-
nately damages during trans-
portation are very common.
If the package is weak, the
transporting company does
not compensate damages.
Always enclose a copy of the
receipt and a description of
the defect.
SUPPORT
Please contact our free of charge support if you need installation advice,
or if any problem occurs during the installation.
Contact us by e-mail [email protected] and include your phone number if
you wish verbal help, and we will call you back.
Summary of Contents for 99.25 LCR
Page 1: ...99 25 LCR Owners Manual...
