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NVR Quick Start 

17 

WWW.XTSCORP.COM 

9. There is no sound when preview or playback the NVR, why? 

A.  Check if there is an audio in your IPC: you can test it through IE or the built-in client or through 

computer. 

B.  Wrong audio format: NVR only supports G711 audio compressed format. Please adjust your 

format through IE of the built-in client. 

 
10. There is no diagram after being saved. 

It can be a wrong username or password. It might also because the camera gun may use a 
proprietary protocol leading to incompatibility. Suggestion: use camera guns that support i8 or 
other proprietary protocol or the internationally agreed ONVIF. 

 

11. There is a videotape prompts of a certain diagram and also has images when double clicked, 

but there is no image in multi-channel preview, why?   

Click that channel with your right-hand button and there is a pattern pull-down list in the Remote 
Configuration, try to replace the main stream with a sub stream and save it. If there is still no 
image, it might because the sub stream is set too high, below 1m is suggested. 

 

12. A multi-channel preview is normal, but when double-click on the single picture, it turns to black 

screen or the image is stuck, unable to playback the video. 

Please check whether your IPC is 1080 p, if yes, then click on the Settings - > device parameters - 
>pattern, and see if you can use 1080 pattern. 1080p videos can only display sub stream under 
the 720P channel pattern. Please set 1080p IPC to the specified channel. Select the correct mode 
and reboot OK. 
 

13. Fail to login for IE viewing? 

Please set up according to the following method: 
1)  IE setting--Internet options--Security--Custom level--enables all relevant options for ActiveX 
2)  Find and delete original plugin file “dvr_activex” first, then download and install it again 
correctly. 
 

Summary of Contents for NVR409

Page 1: ...k Hard disk should be properly installed before use otherwise it can not perform the record and playback 4 Host system supports format of the hard disk If the hard disk has been used please note wheth...

Page 2: ...NVR Quick Start 2 WWW XTSCORP COM 4 1 XTS current models rear panel Interface NVR4BU36KIT rear panel NVR409 NVR416 rear panel NVR432 rear panel...

Page 3: ...tton the device will shutdown 2 Reboot click Reboot button the device will reboot 3 Login click Login button user name admin password blank 4 Lock click Lock the menu will be locked 5 1 3 IP Channel S...

Page 4: ...ation interval Setup the time interval of rotation Click Enable SEQ to start rotation 6 1 Network Setting Connect NVR with network cable to the LAN switch After power on click to enter setting menu se...

Page 5: ...ct with IP Camera 6 2 1 Manual Search Right click to select IP channelSetting Manual click Search button NVR will search out all IP cameras in the LAN it will take 18 30 seconds after finishing the co...

Page 6: ...l physical address will keep the same 6 3 2 Drag to Change Channel Sequence Right click to select IP channelSetting Drag to change channel sequence then drag the image as 6 3 1 IP camera will reconnec...

Page 7: ...mat and it is saved in special area the recording file will not overlay it The captured images can be viewed or backup in file manage folder Right click to bring main menu click File Manager and click...

Page 8: ...m IE or mobile viewing are sub stream also Main Stream Event motion detection and alarm trigger recording are using this 2 Stream Type video video audio two type for selection When connected with audi...

Page 9: ...click Setting Channel Schedule Record the default setting is 24 hour recording user can set the recording plan according to the necessity and copy it to the other channels Notice If NVR stops recordi...

Page 10: ...show in C area Different modes of recording will show in different color Adjust the time line by mouse roller between 2 hours 1 hours 30 minutes 5 minutes and 1 minute The playback time can be specif...

Page 11: ...apture in that day then it would be displayed in list form if no capture then no display information 2 Check the USB disk and other mobile storage devices click Refresh then drop down to select U disk...

Page 12: ...import data from USB storage to copy the NVR configuration 8 1 IE Viewing 8 1 1 Router Setting Because the router brands and models are various below using TP LINK router as an example 1 Open IE expl...

Page 13: ...ration guide is about how to install and use mobile software in mobile phones with Android Blackberry windows mobile iPhone Symbian software Att The mobile port is the device port add 3 numbers like D...

Page 14: ...the app see picture on the right 9 1 4 Blackberry Mobile Phone System Mobile phone app supports Blackberry phones systems V4 6 and higher with screen resolution 480 360 and 480 320 including models No...

Page 15: ...ying to phone with data cable via MEYE_WM cab 2 Click the corresponding icon appeared as right 9 1 6 APPLE IOS System Apple phone needs to support iOS 3 0 or above including iPhone iPod touch etc Inst...

Page 16: ...p Information Interface Version Aluminum panel please choose MINI Other plastic panels choose corresponingly 01 02 05 etc 5 NVR IP address conflict Possible Reasons 1 Please check whether the batterie...

Page 17: ...with your right hand button and there is a pattern pull down list in the Remote Configuration try to replace the main stream with a sub stream and save it If there is still no image it might because...

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