Xtool ASD60 User Manual Download

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ONTENTS

RADEMARKS

.......................................................................................................... I

OPYRIGHT

............................................................................................................. I

ECLARATION

......................................................................................................... I

PERATION

NSTRUCTIONS

.................................................................................... II

AUTIONS

............................................................................................................. III

FTERSALES

-S

ERVICES

.......................................................................................... III

ONTENTS

............................................................................................................ IV

ENERAL

NTRODUCTION

.................................................................................... 1

1.1 Function Description

.................................................................................... 2

1.2 Diagnosis Menu

........................................................................................... 2

1.3 Function Buttons

......................................................................................... 3

1.4 Technical Specifications

................................................................................ 4

1.5 Wireless Communication

.............................................................................. 4

ETTING

TART

.................................................................................................. 5

2.1 Download & Install APP

................................................................................ 5

2.2 Registration & Activation

.............................................................................. 6

2.3 Download & Update software

....................................................................... 7

2.4 Vehicle Connection

...................................................................................... 8

2.5 Bluetooth Connection

.................................................................................. 8

2.6 Operating Status

.......................................................................................... 9

2.7 Delete Software

........................................................................................ 10

IAGNOSIS

....................................................................................................... 11

3.1 Diagnosis

.................................................................................................. 11

3.2 Diagnosis Functions

................................................................................... 13

OBD

............................................................................................................. 20

PECIAL

UNCTIONS

.......................................................................................... 28

5.1 Oil Reset

................................................................................................... 29

5.2 EPB

.......................................................................................................... 31

5.3 SAS

.......................................................................................................... 34

5.4 DPF

.......................................................................................................... 38

5.5 BMS Reset

................................................................................................ 44

5.6 Throttle

.................................................................................................... 47

5.7 Injector Coding

.......................................................................................... 49

Summary of Contents for ASD60

Page 1: ...Shenzhen Xtooltech Intelligent Co LTD USER MANUAL ASD60 Smart Diagnostic kit This user manual is applicable to ASD60_VW ASD60_BENZ ASD60_BMW ...

Page 2: ...the original registered company You may not use the trademarks service marks domain names logos and company name of XTOOL or other companies mentioned without written permission from the trademark holder XTOOL reserves the right to the final interpretation of this manual content COPYRIGHT Without the written consent of Shenzhen Xtooltech Intelligent Co Ltd any company or individual shall not copy ...

Page 3: ...right to make changes at any time without notice OPERATION INSTRUCTIONS For safe operation please follow the instructions below Keep the device away from heat or fumes when you are using it If the vehicle battery contains acid please keep your hands and skin or fire sources away from the battery during testing The exhaust gas of the vehicle contains harmful chemicals please ensure adequate ventila...

Page 4: ...formance Keep the main unit away from strong magnetic fields Please keep your device always connected to the Internet When the device is off the Internet for 30 days The diagnosis APP may be locked and you need to synchronize data with the Internet to activate it AFTERSALES SERVICES E Mail supporting xtooltech com Tel 86 755 21670995 or 86 755 86267858 China Official Website www xtooltech com Plea...

Page 5: ...ications 4 1 5 Wireless Communication 4 2 GETTING START 5 2 1 Download Install APP 5 2 2 Registration Activation 6 2 3 Download Update software 7 2 4 Vehicle Connection 8 2 5 Bluetooth Connection 8 2 6 Operating Status 9 2 7 Delete Software 10 3 DIAGNOSIS 11 3 1 Diagnosis 11 3 2 Diagnosis Functions 13 4 OBD II 20 5 SPECIAL FUNCTIONS 28 5 1 Oil Reset 29 5 2 EPB 31 5 3 SAS 34 5 4 DPF 38 5 5 BMS Rese...

Page 6: ... 4 Workshop 60 7 5 About 61 8 FAQ 62 Q1 Bluetooth pairing failed 62 Q2 Failed to generate diagnosis report 62 Q3 Failed to extract files 62 Q4 How to generate and upload diagnostic log files 63 Q5 Failed to diagnose vehicle 63 Q6 Failed to activate or register 64 9 WARRANTY SERVICES 65 APPENDIX 67 Legal Statement and Privacy Right Policy 67 ...

Page 7: ... VW and BENZ series cars without buying the expensive diagnostic equipment The ASD60 package includes a Bluetooth OBDII connector and an ASD60 application Both iOS and Android platforms are supported It is a perfect DIY tool for customers to get a quick scan of all systems and it also includes numerous special functions such as service light reset DPF regeneration and EPB reset Figure 1 1 Product ...

Page 8: ...ed to power vehicle OBD port but Bluetooth is disconnected Solid light Connected to power vehicle OBD port Bluetooth is connected Light Off Device is in sleep mode OR disconnected to power vehicle OBD port 1 2 Diagnosis Menu Here shows the page every time when you open the ASD60 app which shows the special function menu and vehicle menu for diagnosis Figure 1 2 Sample of the vehicle menu ...

Page 9: ...ription Enter vehicle diagnosis menu special functions included Select the language and unit shown in the app and check the Bluetooth status device info and workshop info Update the diagnosis software through the Internet Check the diagnosis report that recorded on your device prints it as PDF files or share it with other devices Table 1 1 Description of function button ...

Page 10: ...leep current 1mA DC12V Table 1 2 Specifications 1 5 WIRELESS COMMUNICATION ASD60 uses Bluetooth communication It can transmit vehicle data to your Android or IOS device without a physical connection The working range for Bluetooth is around 10 m 32 81 ft Signal lost due to moving out of the range will automatically be restored once the device is brought within transmission range to the ASD60 conne...

Page 11: ... 5 2 GETTING START 2 1 DOWNLOAD INSTALL APP Search for ASD60 Download in the Google Play or App Store to download and install the app to your device Figure 2 1 Sample of APP downloading screens ...

Page 12: ...te the app Figure 2 2 Sample of activation screen Figure 2 3 Sample of Certificate of Quality Serial number Can be found in the Certificate of Quality back of the device and the outer packaging Activation code Can be found in the Certificate of Quality Each account can be logged in with more than one mobile device however the ASD60 can only connect to one mobile device at one time ...

Page 13: ...of the main menu screen All the available software is shown on this page You can choose to download the specific software individually by pressing the arrow button next to the required software or choose to update all available software at once by pressing Updates All Figure 2 5 Sample of updates interface ...

Page 14: ... is flashing then open the Bluetooth setting on your mobile devices the ASD60 will be discovered as ASD60 Turn on the ASD60 app and the app will automatically connect with it Once the ASD60 is connected to any of the mobile devices it will be remembered by that device and automatically connected to it when next time the ASD60 is connected to the vehicle power supply Solid light will show on the LE...

Page 15: ...vice through Bluetooth Off the ASD60 is in sleep mode OR disconnected to power vehicle OBD port After the ASD60 is powered on for the first time or re plugged it starts to work Bluetooth can be connected and can be diagnosed and enters the sleep mode after 30 minutes After the ASD60 detects the ignition of the vehicle is ON it starts to work within 5s Bluetooth can be connected can be diagnosed en...

Page 16: ...ong press the unwanted software until it has been selected then click the Delete button shown on the upper part of the screen And you can select and delete multiple software at once Figure 2 8 Sample of software deleting screen ...

Page 17: ...sion system SAS and perform various actuation tests Diagnosis can only be performed when the ASD60 is connected to a mobile device through Bluetooth successfully and the LED indicator lights solid 3 1 DIAGNOSIS Click the Car Make menu on top of the screen all the brands will be shown and you can click the corresponding brand and start the diagnosis process Figure 3 1 Sample of the main menu screen...

Page 18: ...omatic Detection does not work on all cars If Automatic Detection fails it does not necessarily mean that your vehicle or the function is not supported please navigate manually and try again OBDII menu supports reading the common fault codes in the PCM The DTCs may not be the same when compared with using common diagnosis software DEMO is a demonstration program You can perform basic diagnosis fun...

Page 19: ...trol Freeze Frame Special Functions Figure 3 3 Diagnosis functions Read ECU Information This function is to read ECU version information which is the equivalent of System Identification or System Information in some electronic control systems which means to read ECU related software and hardware versions models and production date of the diesel engine part number etc ...

Page 20: ...on related DTCs from the ECM of the vehicle OBDII Codes have a priority according to their emission severity with higher priority codes overwriting lower priority codes The priority of the code determines the illumination of the MIL and the codes erase procedure Manufacturers rank codes differently so expect to see differences between makes Pending Code These are codes whose setting conditions wer...

Page 21: ... is reported If the pending fault codes do not occur again within 40 to 80 warm up cycles the fault is automatically cleared from memory b Test results reported by this service do not necessarily indicate a faulty component or system If test results indicate another failure after additional driving then a DTC is set to indicate a faulty component or system and the MIL is illuminated Figure 3 5 Sam...

Page 22: ...ws clearing current and historical trouble codes DTCs memory in ECU under the premise that all the troubles are eliminated There are two types of trouble codes one is permanent trouble code and the other is non permanent trouble code The former requires manual troubleshooting of the car before it can be cleared with a diagnostic tool Non permanent trouble codes can be cleared directly with the dia...

Page 23: ... oil temperature engine speed ambient pressure coolant temperature etc can be read The Scope of maintenance can be narrowed down as we can determine the faulty component based on these parameters And the data can be displayed in various modes Figure 3 8 Sample of live data screen table Figure 3 9 Sample of live data screen graph ...

Page 24: ... varies across brands and models Figure 3 10 Sample of freeze frame screen Actuation Test Actuation test also known as bidirectional control is a generic term used to describe sending and receiving information between one device and another The scan tool can request information or command a module to perform specific tests or functions Some manufacturers refer to the bidirectional controls as func...

Page 25: ... services maintenance and reset performance eliminating the need to reset after resolving common problems Special functions supported vary from brands and models Some of the special functions not linked to the independent special functions menu section 5 figure 5 1 can be found in the vehicle diagnosis menu Figure 3 11 Sample of special functions screen ...

Page 26: ...cted relevant MIL is illuminated and notice the vehicle owner or repair technician the status of the vehicle OBDII implements the standardized digital communications port and diagnostic trouble codes DTCs which allows scan tools to communicate with the PCM of the vehicle And the ASD60 is able to access the OBDII diagnostic functions as follows Read Clear Trouble Codes Live Data Read Freeze Frame R...

Page 27: ... Code These are codes whose setting conditions were met during the last drive cycle but need to be met two or more consecutive drive cycles before the DTC actually sets The intended use of this service is to assist the service technician after a vehicle repair and after clearing diagnostic information by reporting test results after a driving cycle c If a test failed during the driving cycle the D...

Page 28: ...gnostic data such as DTCs freeze frame data and manufacturer specific enhanced data from the vehicle s PCM A confirmation screen displays when the clear codes option is selected to prevent accidental loss of data Select Yes on the confirmation screen to continue or No to exit Figure 4 3 Sample of clear trouble code screen ...

Page 29: ...splayed data includes analog inputs and outputs digital inputs and outputs and system status information broadcast on the vehicle data stream Live data can be displayed in various modes Figure 4 4 Sample of live data screen table Figure 4 5 Sample of live data screen graph ...

Page 30: ... have a greater impact on vehicle emission have a higher priority In these cases the top prioritized DTC is the one for which the freeze frame records are retained Freeze frame data includes a snapshot of critical parameter values at the time the DTC is set Figure 4 6 Sample of freeze frame screen ...

Page 31: ...information of the test vehicle Figure 4 7 Sample of read ECU information screen Component Test This service enables bi directional control of the ECM so that the diagnostic tool is able to transmit control commands to operate the vehicle systems This function is useful in determining whether the ECM responds to command well Figure 4 8 Sample of component test screen ...

Page 32: ...ng a vehicle s control module memory Figure 4 9 Sample of on board monitor screen O2 Sensor Monitoring Test The oxygen sensor monitor allows the PCM to verify that the O2 sensors are properly calibrated and functioning without noticeable deterioration under normal engine operating conditions Figure 4 10 Sample of O2 Sensor monitoring test screen ...

Page 33: ...unction to use prior to having a vehicle inspected for compliance with a state emissions Since DTCs Cleared displays the status of monitors since the last time the DTCs This Driving Cycle displays the status of monitors since the beginning of the current drive cycle Figure 4 11 Sample of I M readiness screen ...

Page 34: ...ons Special functions allow you to quickly access your vehicle system for various scheduled services maintenance and reset performance eliminating the need to reset after resolving common problems This user manual lists some commonly used special reset services for your reference The special function interface is shown as below Figure 5 1 Sample of special function screen All software screens show...

Page 35: ...rvice lamp is on you must provide service for the car After service you need to reset the driving mileage or driving time so that the service lamp turns off and the system enables the new service cycle After changing engine oil or electric appliances that monitor oil life you need to reset the service lamp The operation guidelines of the Oil Reset function are shown as below 1 Enter the Oil Reset ...

Page 36: ...t function screen 1 3 Enter Maintenance mileage reset menu 4 Input reasonable value of mileage and press OK Figure 5 3 Sample of oil reset function screen 2 5 Message of Reset success displayed when oil reset has successfully performed ...

Page 37: ...rakes after replacing brake discs or brake pads etc 1 If the brake pad wears the brake pad sense line the brake pad sense line will send a signal to the onboard tablet asking for replacing the brake pad After replacing the brake pad you must reset the brake pad Otherwise the car alarms 2 Reset must be performed in the following cases The brake pad and brake pad wear sensor are replaced The brake p...

Page 38: ...gure 5 4 Sample of EPB function screen 1 3 Enter the Enter maintenance mode menu and release the handbrake brake And press OK after completing the instructions shown Figure 5 5 Sample of EPB function screen 2 ...

Page 39: ... 33 4 Wait until the message of Successful operation popes up And press OK to exit the menu 5 Enter the Exit maintenance mode menu and wait until the message of Successful operation pops up ...

Page 40: ...ring angle you need to first find the relative zero point position for the car to drive in a straight line Taking this position as a reference the ECU can calculate the accurate angle for left and right steering After replacing the steering angle position sensor replacing steering mechanical parts such as steering gearbox steering column end tie rod steering knuckle performing four wheel alignment...

Page 41: ... 35 Figure 5 6 Sample of SAS function screen 1 3 Wait until the following instruction displayed and press Yes after completing the instructions shown Figure 5 7 Sample of SAS function screen 2 ...

Page 42: ... and press OK after completing the instructions shown Figure 5 8 Sample of SAS function screen 3 5 Wait until the following instruction displayed and press OK after completing the instructions shown Figure 5 9 Sample of SAS function screen 4 ...

Page 43: ... 37 6 Message of Function execution is completed displayed when SAS function has successfully performed ...

Page 44: ...tually be registered in addition to the DPF light and Check Engine indicators displaying A service regeneration can be requested in the workshop using the diagnostic tool DPF regeneration is used to clear PM Particulate Matter from the DPF filter through continuous combustion oxidation mode such as high temperature heating combustion fuel additive or catalyst reduce PM ignition combustion to stabi...

Page 45: ...n menu 3 Read carefully and complete the requisites listed before performing the DPF regeneration function And press OK after completing the instructions shown Figure 5 10 Sample of DPF function screen 1 4 Read the fuel tank level and make sure that it fulfills the requirement displayed 5 Read the carbon deposit load ...

Page 46: ...ow And press OK after completing the instructions shown Figure 5 11 Sample of DPF function screen 2 7 Read the note carefully and follow the instructions shown on the screen And press OK after completing the instructions shown Figure 5 12 Sample of DPF function screen 3 ...

Page 47: ...displayed and press OK after completing the instructions shown Please pay attention to the Note Figure 5 13 Sample of DPF function screen 4 9 Press the OK button to start the regeneration Figure 5 14 Sample of DPF function screen 5 ...

Page 48: ...t for the value of carbon deposit to decrease until a message of Emergency regeneration has been successfully completed popes up this process may take up to 40 minutes Figure 5 15 Sample of DPF function screen 5 ...

Page 49: ... 43 11 Wait for 2 minutes to let the particulate filter cool down Figure 5 16 Sample of DPF function screen 6 12 Press drop out to exit the DPF function ...

Page 50: ...event the related control module from detecting false information If the related control module detects false information it will invalidate some electric auxiliary functions such as automatic start stop function sunroof without one key trigger function power window without automatic function Battery matching is performed to re match the control module and motoring sensor to detect battery power u...

Page 51: ... 17 Sample of BMS function screen 1 5 Enter the battery manufacturer and press OK after the input Figure 5 18 Sample of BMS function screen 2 6 Enter the 10 digit battery serial number and press OK after the input ...

Page 52: ... 46 Figure 5 19 Sample of BMS function screen 3 ...

Page 53: ...ine to adjust the amount of air intake The operation guidelines of the Throttle function are shown as below 1 Enter the Throttle menu and choose relevant models according to the vehicle being tested 2 Enter the Auto Recognition menu and turn on the ignition switch 3 Read carefully and complete the requisites listed before performing the throttle regeneration function And press OK after completing ...

Page 54: ... 48 4 Wait until all the parameters are read and displayed Figure 5 21 Sample of throttle function screen 2 5 Press F2 button and wait until a message of Match successfully pops up ...

Page 55: ...t the cylinder can better identify injectors to accurately control fuel injection In general cases there is no need to do the coding matching function after cleaning The identification of the fuel injector includes its working accuracy value and type value When replacing it you need to find the corresponding model for replacement At present mainstream cars support injector coding function The oper...

Page 56: ...te displayed carefully and press OK after the reading Figure 5 22 Sample of injector coding function screen 1 4 Read and confirm the value stored in the cylinders Figure 5 23 Sample of injector coding function screen 2 ...

Page 57: ...injector s and enter the new 5 digit value and then press OK Figure 5 24 Sample of injector coding function screen 3 6 Wait until the message of Write successfully pops up 7 Turn off the ignition switch 8 Wait until the message asked you to turn on the ignition switch ...

Page 58: ... 52 9 Re enter the Fuel injection nozzle injection volume adjustment menu to check whether the new value s are shown Figure 5 25 Sample of injector coding function screen 4 ...

Page 59: ...emory function cannot be reset Please road test after reset The operation guidelines of the Gearbox Matching function are shown as below 1 Enter the Gearbox matching menu and choose relevant models according to the vehicle being tested 2 Enter the Reset adaptive value menu 3 Turn on the ignition without starting the engine 4 Read the note and press OK to continue the Gearbox Matching function Figu...

Page 60: ...ports screen 6 1 DIAGNOSIS REPORT Diagnosis reports will be automatically generated when the diagnosis is performed such as auto diagnosis read ECU information read trouble codes live data And all the reports generated can be found under the Diagnosis Report you can view and delete the reports according to your needs Figure 6 2 Diagnosis report list Press the Print PDF Report button to generate th...

Page 61: ...PLAYBACK This function allows you to replay the Live Data recorded during the diagnosis process The data will only be recorded when you have pressed the Data Recording button and valid data were shown when performing the Live Data function Figure 6 4 Data playback list You can play pause the video and swipe to view all the data recorded ...

Page 62: ... 56 Figure 6 5 Sample of data playback The Data Playback videos cannot be extracted and you can only play them within the App ...

Page 63: ...main menu screen Click the Setting button to adjust the default settings and view the information of the ASD60 Smart Diagnostic Kit There are several options available in the system setting Language Units Bluetooth Workshop Information About ...

Page 64: ...ch to other languages you simply switch the target language Figure 7 2 Language of setting How to change the language of your software Step1 Settings Language Choose language Step2 Back to Updates to update all the software again 9 languages are supported software English French German Spanish Russian Turkish Italian Polish and Portuguese ...

Page 65: ... can directly click on the preferred units after it switches successfully a blue tick symbol will be shown behind that unit s name Figure 7 3 Units of setting 7 3 BLUETOOTH You can check the Bluetooth connection status here If you encounter any communication issues please first check the Bluetooth status Figure 7 4 Bluetooth of setting ...

Page 66: ...in the figure below you can fill in the valid information in the corresponding input boxes and click the Submit button And then it will show your workshop information in the diagnosis report including your company name address website telephone mailbox and contact person Figure 7 5 Workshop information of setting ...

Page 67: ... 61 7 5 ABOUT You can check the serial number and APP version here Figure 7 6 About of setting ...

Page 68: ...tomatically paired with other mobile devices Q2 FAILED TO GENERATE DIAGNOSIS REPORT 1 Currently only the diagnosis function supports the generation of diagnosis reports No diagnosis reports will be generated after performing the special functions 2 After entering the diagnosis menu you need to perform specific functions before the system can generate a diagnosis report normally 3 After executing t...

Page 69: ...he stored diagnostic logs to the backend system Q5 FAILED TO DIAGNOSE VEHICLE 1 Contact your dealer to confirm whether the vehicle model is supported by the scan tool you owned 2 Check whether the vehicle is properly connected The requirements may vary from brand or model please follow the instructions displayed 3 Confirm whether you have entered the correct diagnosis menu 4 Try whether the Automa...

Page 70: ...e switch to a more stable network and try to activate again For Registration Failed Generally it is caused by the connection timeout or the sending timeout please check whether you have blocked the outgoing network traffic to non US regions like China We recommend that you unblock and try to register again ...

Page 71: ...the defect s The Company shall not be liable for any incidental or consequential damages arising from the use misuse or mounting of the device This warranty does not apply to 1 Products subjected to abnormal use or conditions accident mishandling neglect unauthorized alteration misuse improper installation repair or improper storage 2 Products whose mechanical serial number or electronic serial nu...

Page 72: ... 66 6 Products damaged from external causes such as fire dirt sand battery leakage blown fuse theft or improper usage of any electrical source ...

Page 73: ...Your trust is of great importance to us We deeply understand the importance of user information security and will take security measures in accordance with laws and regulations to protect your user information to keep it secure and under control Therefore Shenzhen Xtooltech Intelligent Technology Co Ltd we formulates this Legal Statement and Privacy Right Policy this Statement and Policy and remin...

Page 74: ...tion referred to herein is your personal information that we collect transmit store use and share for the purpose of providing services to you Business Data means the data you upload download store or process using your services that is different from Personal Information Legal Statement 1 Ownership of Rights 1 1 Our logo XTOOL ASD60 and other texts graphs and combination thereof other marks and s...

Page 75: ...hout our permission no one may use the said information including but not limited to monitoring reproducing rebroadcasting displaying mirroring upload and downloading any contents in our website via programs or devices Where any person is authorized to browse reproduce print or disseminate any information on our website such information shall not be used for commercial purposes and this statement ...

Page 76: ...as possible after receipt of applicable notice from the intellectual property right owner Privacy Right Policy We respect and protect user information and will treat the same with the great duty of care When you use our services we will collect process and disclose your personal information in accordance with this Privacy Right Policy With this Privacy Right Policy we intend to clearly introduce t...

Page 77: ... User Information Management 5 Use of Cookie and Similar Technologies 6 Personal Information Security 7 Protection of Minors 8 Update of This Privacy Right Policy 9 How to Contact Us 1 Scope of Application 1 1 This Privacy Right Policy shall apply only to your use of our services including the provision of network distribution control and management of smart devices to you ...

Page 78: ... apply to our users In case there is any discrepancy or conflict between the Legal Statement and Privacy Right Policy and this Privacy Right Policy this Privacy Right Policy shall prevail 2 Collection and Use of User Information 2 1 Member information 2 1 1 If you have registered any XTOOL account you may log in to our services using that account If so the real name information name phone number e...

Page 79: ...tting unique device identifier and other Software and hardware characteristic information 2 2 3 Log information When you use the services provided by our website or client we will automatically collect detailed information relating to your use of our services and save them as network logs such as your searches IP addresses types of browsers telecommunication service providers languages visit dates...

Page 80: ...elated services 2 2 6 Please note that the device information or operating information alone is not sufficient to identify a certain natural person If we combine such non Personal Information with other information to identify a certain natural person or use the same in combination with Personal Information then such non Personal Information will be deemed as Personal Information during such combi...

Page 81: ...ith information from any other service so as to provide you with services personalized content and advice 2 3 5 For any other purpose as permitted by you 3 Sharing Transfer and Disclosure of User Information 3 1 Sharing We will not share your user information with any other organization or individual except in the following circumstances 3 1 1 Sharing with express consent We will share your user i...

Page 82: ...ed partners includes suppliers service providers and others We send the information to the suppliers service providers and other partners who support our business by providing underlying Technical Services consultation analysis and other professional services We will conclude a strict confidentiality agreement and information protection agreement with the companies organizations and individuals wi...

Page 83: ...organization and individual to obtain your authorization and consent again 3 3 Disclosure We will disclose your user information only under the following circumstances 3 3 1 We may disclose your user information with your express consent or at your voluntary option 3 3 2 In order to protect the personal and property safety of our platform our Affiliates or the public we may disclose your user info...

Page 84: ...he Personal Information is disclosed voluntarily by you to the public 3 4 6 The Personal Information is collected from the information disclosed through lawful public channels such as lawful news reports or information disclosure by the government 4 User Information Management 4 1 You may log in to the administrator page of our client to inquire and administrate change or delete the basic business...

Page 85: ...ilar Technologies 5 1 In order to ensure the normal operation provide you with a more convenient visit experience and recommend contents that may be of interest to you we will store small data files named cookie on your client Cookies usually contain identifiers site names and certain numbers and characters We can only read the cookies provided by us 5 2 Cookies are able to store your preference W...

Page 86: ...m malicious attacks deploy access control mechanism to ensure the user information is accessible only to authorized personnel to the maximum extent possible and hold training sessions about security and privacy protection to enhance our employee s awareness of the importance of user information protection 6 2 We will take reasonable and practical measures to avoid collecting irrelevant and unneces...

Page 87: ...tively 6 4 In addition we will also report the handling of user information security incidents according to the requirements of regulatory authorities 6 5 If the operation of our products or services stops we will take reasonable measures to protect your user information security including timely stop further collection of your user information sending you a notice thereof on a personal basis or i...

Page 88: ...f this Policy on a specific web page 8 3 With respect to material modifications we will also provide a more noticeable notice with respect to certain services we will give notice in the form of an announcement to specify the modifications of this Policy in detail 8 4 Material change herein includes but is not limited to 8 4 1 Material change of our service mode such as the purpose of processing us...

Page 89: ...nner thereof 8 4 5 Change of our department responsible for the security of user information processing its contact information or complaint channel 8 4 6 High risk is indicated in the user information security impact assessment report 9 How to Contact Us If you have any questions or comments on the contents of this Statement and Policy or the practice of this Privacy Right Policy you may contact ...

Page 90: ... Liuxian Avenue Nanshan District Shenzhen China Factory address 2 F Building 12 Tangtou Third Industrial Zone Shiyan Street Baoan District Shenzhen China Service Hotline 0086 755 21670995 86267858 Email marketing xtooltech com supporting xtooltech com Fax 0755 83461644 Website www Xtooltech com ...

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