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Before returning your X-Crawler EP Super Class Crawler ARR for warranty consideration, the status of the unit must be within the War-
ranty Information as stated below. Do not return your X-Crawler EP Super Class Crawler ARR to the place of purchase. They are not
authorised, nor equipped, to perform warranty work on XTM Racing products. When requesting warranty service, please observe
the following:
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Crash damage will not be covered under warranty. Do not request warranty service for a crash-damaged product.
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This warranty covers the XTM Racing X-Crawler EP Super Class Crawler ARR only. It does not cover your separately purchased
accessories, such as motors, electronic speed controllers, batteries, radio control system, etc. Please remove your accessories from
the chassis before sending the product to us.
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Include a note detailing the problem or service you are requesting. Service cannot be provided without this information. Include your
daytime phone number, shipping address and/or email address in the event we need more details pertaining to the service requested.
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If your vehicle is out of the warranty period you may request an estimate of services at the time you return your vehicle for service.
An omission of this request implies permission for Global Services / Ripmax Ltd. to service your vehicle at our discretion.
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Include a method of payment for any service charges.
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Send the unit to us by United Parcel Service, Federal Express or by Insured Mail. Return postage is non-refundable. Send your package to:
In North America:
Global Services
18480 Bandilier Circle
Fountain Valley, CA 92708
Phone: (714) 963-0329
Fax: (714) 964-6236
Email: [email protected]
In Europe:
Ripmax Ltd.
241 Green Street
Enfield, EN3 7SJ, U.K.
Phone: +44(0) 20 8282 7500
Fax: +44(0) 20 8282 7501
Email: [email protected]
iMPortant warranty SerViCe inForMation
in north america
Your XTM Racing X-Crawler EP Super Class Crawler ARR is warranted against manufacturer defects in materials and workmanship
for a period of 90 days from the date of purchase. Warranty service will be provided within 90 days of the date of purchase only if you are
able to provide the original or a copy of the original dated sales receipt.
in the united Kingdom/europe
Your XTM Racing X-Crawler EP Super Class Crawler ARR is warranted against manufacturer defects in materials and workmanship for
a period of 1 (one) year from the date of purchase. Warranty service will be provided within one (1) year of the date of purchase only if
you are able to provide the original or a copy of the original dated sales receipt. This does not affect your statutory rights.
warranty inForMation
