8
Troubleshooting tips
• Make sure that the power cable is
connected correctly.
• Make sure that the power supply at the
power source is working correctly.
• With the chair turned to the ON position,
give the power cable a slight wiggle in the
port. If any lights flicker (or not)
then please contact support (details below).
• Review the connection methods on
the previous page and try alternative
connection methods if possible.
• Confirm that the device/system is
correctly configured as per previous
connection guide.
• Make sure that the wireless channel
switcher is in the corresponding position
that suits your connection method.
(1,2,3 for wireless and AUX for wired
connections).
• Please make sure that the volume of
the source device is at a higher level to
strengthen the audio signal.
• Please contact X Rocker support
([email protected]) regarding
this issue.
• In this case, try another of the three
wireless bands to isolate the signal.
No power going to control panel
Issue
Troubleshooting steps
No sound
Wireless transmitter cuts out during
gameplay/No vibration or subwoofer
sound via analogue connection
The cables connected to my
X Rocker have been broken
accidentally
Interference over wireless connection
