XPOWER Limited Warranty (USA)
XPOWER’s Limited Warranty covers the unit (excludes POWER CORD) from defects in material
and craftsmanship. The Warranty covers normal use for a term of one year from the original date
of purchase including parts, labor and one way shipping. Non-contiguous states must pay for
roundtrip freight. A purchase receipt must be provided.
Important!
This warranty does not cover or apply to defects due directly or indirectly to misuse, abuse,
disassembly, alteration, corrosive chemicals, improper voltage, fire, flood, negligence, accident,
improperly or incorrectly performed maintenance or repair, or failure to perform necessary
maintenance or repair, or if the use of this product is not in compliance with the instructions and
specifications for its use.
Service
For Warranty service and parts replacement (US users only), you must:
A. Call 1-855-855-8868 for a RMA (Return-Merchandise-Authorization) number.
B. Have original proof of purchase.
C. Use the original undamaged packaging or an industrial certified packaging method.
End user will be responsible to ship the unit (with RMA Number showing on the shipping label) to
the XPOWER Service Department. XPOWER to inspect, assess and advise the repairs needed
and the applicable cost, if any. For users outside the US, please contact XPOWER Distributor in
your country or region for Warranty service and parts replacement.
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