For users outside the US, please contact XPOWER Distributor in your country or region for Warranty service
and parts replacement.
XPOWER LIMITED WARRANTY
XPOWER Manufacture, Inc. warrants this product to be free from defects in material and workmanship for a
period of one (1) year from the date of original purchase. Wearable parts including but without limitation,
filters, motor brushes, hoses and power cords are excluded from the warranty. The liability of XPOWER is
limited solely to the cost of the repair or replacement of parts/the unit at XPOWER’s discretion. This warranty
does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for
commercial purposes. This limited warranty does not cover damage caused by misuse, abuse, negligent
handling or damage due to faulty packaging or mishandling in transit. This warranty does not cover damage or
defects caused by or resulting from damages from shipping or repairs, service or alterations to the product or
any of its parts, which have been performed by a repair person not authorized by XPOWER.
Limitations and Exclusions
If any part or device manufactured by XPOWER Manufacture, Inc. is repaired or replaced, the new/repaired
machine and/or part(s) shall be warrantied only for the remainder of the original warranty period.
SERVICE
For Warranty service and parts replacement (US user only), you must:
A. Call 1-626-285-3301 for a RMA (Return-Merchandise-Authorization) number.
B. Have original proof of purchase.
C. Use the original undamaged packaging or an Industrial certified packaging method.
The end user will be responsible to ship back the unit (with RMA Number showing on the shipping label) to
the XPOWER Service Department. XPOWER to inspect, assess and advise the repairs needed and the
applicable cost, if any.
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