Xplornet Hub 2.0 User Manual Download Page 3 | Manualshive

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CONTENTS

Getting Started ....................................................................

1

Safety Precautions ................................................................

2

In the Box .............................................................................

3

Indicators .............................................................................

4

Ports and Buttons .................................................................

5

Connecting Your Xplornet Hub .............................................

6

Record Your Xplornet Hub 2.0 GUI Password ........................

7

What are the Xplornet Hub 2.0 GUI Password

and Default Xplornet SSID names used for? ................................. 7

Connect the Xplornet Hub 2.0 to a Computer .......................

8

Activate your Home Phone Service .............................................. 9

Connect the Xplornet Hub 2.0

to your Personal Wireless Router .........................................

10

Activate your Home Phone Service ............................................ 11

Set Your Own SSID Home Network Name and Passphrase ..

12-13

What is the SSID? ...................................................................... 12
Connect a Wireless Device to the Internet ................................. 14
Connection Troubleshooting ...................................................... 15
Xplornet Hub Wi-FI FAQ’s .......................................................... 16
Router Features ......................................................................... 17

Xplornet Home Phone ........................................................

18

Home Phone Features .......................................................... 18-19
Troubleshooting for Home Phone .........................................19-20

Important 9-1-1 Emergency Services ...................................

21

About Xplornet ..................................................................

22

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Summary of Contents for Hub 2.0

Page 1: ...Version 4 0 Xplornet Hub 2 0 User Guide Xplornet Hub Manual UPDATE DEC 2017...

Page 2: ......

Page 3: ...Computer 8 Activate your Home Phone Service 9 Connect the Xplornet Hub 2 0 to your Personal Wireless Router 10 Activate your Home Phone Service 11 Set Your Own SSID Home Network Name and Passphrase 1...

Page 4: ......

Page 5: ...plornet Your Xplornet Hub provides Home Phone and Wi Fi Router service This guide will help you set up your device Just follow the easy step by step instructions and start connecting to what matters t...

Page 6: ...vice do not use liquid or spray to clean it Keep the air vent clean and clear of debris and keep all liquid away from the device s surface Should anything fall into the Xplornet Hub through the air ve...

Page 7: ...AC Power Adapter RJ 45 LAN Network Cable RJ 45 WAN Network Cable RJ 11 Telephone Cable 3 In the Box You will find the following items included If any parts are missing please contact Xplornet Support...

Page 8: ...onnection is established and a correct IP address obtained Solid Red Internet connection failed Flashing Green Data is being transmitted WLAN Solid Green The WLAN RF switch is on Flashing Green Data i...

Page 9: ...Phone1 Phone2 RJ 11 port is used to connect to the phone through the telephone line LAN1 LAN4 RJ 45 port is used to connect the modem to computer or other network devices WAN RJ 45 port is used to con...

Page 10: ...rvice These steps will guide you in the setup of the Xplornet Hub The Xplornet Hub should be the only device directly attached to the Xplornet service modem COMPLETE SETUP 1 USB interface 2 On Off but...

Page 11: ...et Hub 2 0 GUI is where you can reset your Home Network name SSID and Wi Fi Protected Access WPA passphrase which are used to connect wireless devices to the Internet For instructions see Set Your Own...

Page 12: ...or Xplornet Home Phone Customers Only If you do not have an Xplornet Home Phone please continue to Step 6 Connect your telephone by attaching one end of the grey RJ 11 cable to the green Xplornet Hub...

Page 13: ...b 2 0 Wi Fi from an Xplornet Hub Home Phone device please call 1 866 841 6001 to ensure that your Home Phone service is transferred to your new Xplornet Hub 2 0 Exchanging the Xplornet Hub 2 0 If you...

Page 14: ...ne Customers Only If you do not have an Xplornet Home Phone please continue to Step 6 Connect your telephone by attaching one end of the grey RJ 11 cable to the green Xplornet Hub s Phone1 port and th...

Page 15: ...ub 2 0 Wi Fi from an Xplornet Hub Home Phone device please call 1 866 841 6001 to ensure that your Home Phone service is transferred to your new Xplornet Hub 2 0 Exchanging the Xplornet Hub 2 0 If you...

Page 16: ...address 192 168 219 1 into your Internet browser and press Enter on your keyboard to open the Xplornet Hub 2 0 GUI 4 To login enter the Username admin and Password adminXXXX last 4 numbers of your se...

Page 17: ...GHz section change the default Xplornet SSID Name your Xplornet Hub 2 0 name and the WPA Passphrase to your own SSID name and password then press the Apply button to complete the changes To open the S...

Page 18: ...tings then look for the SSID name of your Xplornet Hub 2 0 and press Connect You will be prompted to enter your WLAN Security passphrase which is also located on the same sticker at the back of your X...

Page 19: ...t away from electrical devices or components that generate interference like a microwave oven home security system or blue tooth devices Ensure that the Broadband Internet and WLAN lights are green If...

Page 20: ...ould I do Check to see if the WLAN light is on and green If not please make sure the Wi Fi button on the side of the Hub is turned to ON To troubleshoot a specific device please ensure that the device...

Page 21: ...er to select level of power and optimal uncongested channel Guest SSID s Provides the ability to setup and additional 2 4 and 5 GHz band that is open to visitors Quality Metric Score between 0 100 tha...

Page 22: ...anguage training and employment 311 Local Municipal Government Information Services Non emergency information from your local municipal government 411 Information Directory Assistance Helps you find p...

Page 23: ...o activate your Home Phone service In order to login to the Xplornet Activation portal you need your password In most cases your username will be the email address you provided to Xplornet when you si...

Page 24: ...o update your phone features online visit myxplornet com which will allow you to view your phone usage change your preferences and customize your account based on your needs If you plan to port your e...

Page 25: ...all 9 1 1 If you do not inform the emergency operator of your location there is a risk of sending emergency services to the wrong address Be prepared during any service interruption Your VoIP phone se...

Page 26: ...nges of Canada s vast geography through our deployment of Canada s first national 4G network which leverages both fixed wireless towers on the ground and next generation satellites in space Our custom...

Page 27: ...located or operating in conjunction with any other antenna or transmitter This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body T...

Page 28: ...Wi Fi Direct Wi Fi Alliance WMM and Miracast are registered trademarks of Wi Fi Alliance Wi Fi CERTIFIED Wi Fi Protected Setup Wi Fi Multimedia WPA2 Wi Fi CERTIFIED Passpoint Passpoint Wi Fi CERTIFIED...

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