XPLORE TECHNOLOGIES iX104-TPC, User Handbook Manual

Page: 18 / 114

Welcome
18
iX104 User’s Handbook
Contacting Xplore
If you purchased your iX104 from an authorized Xplore dealer,
contact the dealer for service and support.
If you purchased your iX104 directly from Xplore, use any of the
following methods to contact Xplore for service and support:
Before you contact Xplore, have the following information ready so
that the customer support representative can quickly provide a
solution:
Toll free 1-866-296-8541, extension 222
Fax 1-512-336-7791
E-mail support@xploretech.com
Web site http://www.xploretech.com
Product name: iX104
Product serial number
Purchase date
Conditions under which the problem occurred
Any error messages that were displayed
Type of device connected, if any
The serial number is on
the back of the computer.
See page 20.