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1. Notice to XPENG Owners
Safety Instructions
With the focus on safety, XPENG is committed to creating
a better mobility experience for customers. XPENG Owners
should follow the safety instructions to drive carefully when
getting familiar with the features of this vehicle.
Guidelines for Handling Traffic Accidents
If your vehicle has suffered severe damage in an accident, to
ensure your personal safety, please follow the instructions
below:
●
Do not touch any High Voltage wiring harness or High
Voltage component in the vehicle, or it will cause
electrical injuries.
●
Do not touch any leaked fluid.
●
Do not attempt to inspect the vehicle by yourself.
●
If you need to have the vehicle towed, contact your local
authorized service center.
●
When the vehicle has been damaged by flood, do not
power it on again. Because short circuit may occur in the
battery pack. To avoid personal safety risks or secondary
damage to the vehicle, contact your local authorized service
center as soon as possible to check the battery system and
have the damaged battery assessed by professionals.
●
If the vehicle smokes or catches fire, run far away from
the vehicle and call the police as soon as possible (you
should inform the police that the vehicle is a pure electric
Vehicle). Contact your local authorized service center for
further handling advice.
●
When the battery system failure warning appears on the
dashboard, pull over and park the vehicle safely, move
to a safe distance from the vehicle and contact your local
authorized service center.
●
If anyone in the vehicle is injured, contact the first aid
department in case is necessary.
●
If the vehicle is involved in an accident such as a scratch
on the bottom protection cover collision, the internal
structure of the battery may be damaged, posing a
serious safety hazard. Immediately contact your local
authorized service center to check the battery system and
have the damage assessed by authorized repairer.
Important Notes
In case of any of the following situations, please contact your
local authorized service center:
●
The vehicle has reached the scheduled mileage or service
life interval for maintenance (refer to the Warranty and
Maintenance Manual).
●
The vehicle is damaged in a collision, flood, chassis
scraping, or other accidents.
●
One of the serious failure alarms is displayed on the
dashboard, such as battery failure, battery overheating,
motor and controller overheating, electric system failure,
and charging port overheating.