Xoro HRS 2600, User Manual, Page: 75 / 80

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Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:
•
Tel.: +49 4161 800 24 24
•
Fax: +49 4161 800 24 61
•
Internet: www.xoro.de/service
Troubleshooting
Troubleshooting
Symptom Correction
No DVB-S reception /
serious distortion by
mosaics or artefacts/
freeze pictures •
No DVB-S reception in your region.
•
Realign the dish. Please pay attention to the direction of the
satellite.
•
Please use a bigger dish.
•
Retry the Auto Scan.
No power
•
Plug the power cord into the outlet tightly and turn on the
power.
Can not scan programs •
Adjust the dish
•
Refer settings for searching
No picture / no coloured
pictures •
Control the connection to the TV set.
•
Control the video output mode in the setup.
•
TV channel or program is scrambled
Remote control does not
work •
Change the batteries.
•
Operate within normal range (max. 5 meters, 30 °)
•
The sensor is pointed to by bright light.
No sound
•
Cancel Mute. Press MUTE button
•
Increase volume. Press VOL+ button
•
Pay attention to connection to TV set or amplifier.
•
The XORO HRS 2600 does not support decoding of Dolby
Digital Audio. Please select another sound track or connect
a device with Dolby Digital Decoder by HDMI or S/PDIF.
Audio / Subtitle without
function or can no choose
•
Change audio track (press AUDIO button)
•
Change subtitle track (press SUBTITLE button)
•
Other audio track is not supported
•
Subtitles are not supported by broadcaster
PVR Recording and
Timeshift do not work •
HRS 2600/8555/8556 do not support PVR-Recording and
Timeshift