■ The device will not turn on
- Ensure the power cable is connected and that power is flowing
■ LED display light does not turn on
- The LED power cable may be defective. Contact us at www.xmotionus.com.
■ File date and time are incorrect
- May occur when the vehicle battery is discharged
- Set the time-zone in device Settings
■ Delays in video file loading in PC viewer
- Micro SD Card may be infected with a virus. Format the Micro SD card and try again..
■ Errors in folder or file names in PC
- The device must be turned off when ejecting the Micro SD Card. Folder or file name
errors may be caused by failing to turn the device off before ejecting the Micro SD Card.
Format or replace the Micro SD card.
■ The device says “PLEASE CHECK SD CARD”
- An error occurred when saving the file. Format the Micro SD card. If the Micro SD card is
not recognized or cannot be formatted, replace the Micro SD card.
Troubleshooting
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