USER MANUAL - SUPRA 501/700/901
www.xmart-ups.com
VER. 170313-AP_VE
5
5.
UPS INSTALLATION
This UPS must be installed indoor with controlled environment free of excessive dust, corrosive air or
conductive dust.
Do not install in outdoor. Keep UPS working under operational conditions listed in specifications table of
this manual. Keep out of direct sun light, water and heat sources.
Do not install UPS close to PC screen to avoid interference. UPS must be at least at 20cm from screen.
Connect TEL or LAN line to RJ45/RJ11 port in this UPS identified as IN. Connect OUT to your Router
(TEL input) or to your PC LAN port.
Plug power cord of this UPS to AC source socket.
Plug your products to UPS outlets.
IMPORTANT WARNINGS:
Make sure UPS is plugged to AC source compatible with UPS electrical specifications. Check UPS specs
in UPS label.
Make sure your products input voltage is compatible with UPS voltage output.
Check total load in Watts to be connected to UPS is not higher to maximum UPS capacity.
Do NOT plug neither laser printers nor copiers to this UPS. This equipments are high load products will
overload your UPS.
6.
OPERATION
Once UPS is installed and connected according to section 4 of this manual, please turn UPS on by
ON/OFF button in front panel. Front panel green LED must turns ON.
Turn your products ON one by one.
After finishing your products will be fully protected by the UPS.
This UPS has COLD-START function that allows to turn UPS on even during a failure in the main AC source.
Front panel LED will let you know UPS status: OFF / ON / BATTERY MODE.
USER MANUAL - SUPRA 501/700/901
www.xmart-ups.com
VER. 170313-AP_VE
6
7.
CONTROL SOFTWARE
Most of the models of this UPS family come with USB port to communicate with your PC. In that way UPS can
be monitored and configured. Your PC can be shutdown automatically when a input AC failure is detected
saving your information and providing a controlled shutdown. Event log and alarms can also be monitored from
your PC.
Control software can be downloaded from our website: www.XMART-ups.com. We keep updated last updated
version. User manual and installation manual is also available in our web.
Our software is available in different versions for: Windows, Mac OSX, Linux and Unix.
8.
TROUBLESHOOTING
# PROBLEM
CAUSE
SOLUTION
1
UPS does not turn ON
LED OFF
ON button has not been properly
activated.
Push ON button during 2-3 seconds
Very low battery level
Keep UPS plugged to main service to
recharge batteries
Battery failure
Contact service center to replace
batteries
2
UPS goes to battery mode
even main source is OK
Front LED flashing in green
color.
Intermitent BEEP alarm
activated
Input cable or plug is not
connected to main source
Check and plug properly
Input breaker is activated (open)
Check and reset input breaker
3
Input breaker is activated
frequently
Equipments connected to UPS
outlets overload UPS.
Check and unplug equipment until
overload condition is solved
4
Continuous BEEP alarm.
UPS is overloaded
Check and unplug equipment until
overload condition is solved
5
UPS power off when AC
main source fails
(runtime = 0s)
Low battery level because recent
discharge
Keep UPS plugged to main service to
recharge batteries
Battery failure
Contact service center to replace
batteries
