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Troubleshooting Guide
In this section are various suggestions for problems or issues you may encounter using the MD-Port I/O
including:
1. Your computer doesn’t seem to have all the right drivers in Windows 98SE
2. Your MD-Port I/O looked to install fine, but you can’t select it as preferred device
3. Your MD-Port I/O seems to be introducing pops and clicks
4. Your MD-Port I/O doesn’t seem to be working in Windows XP
1. Your computer doesn’t seem to have all the right drivers in Windows 98SE
Problem:
After plugging in your MD-Port I/O for the first time, Windows doesn’t seem to automatically
default to where the drivers should be and you can’t seem to find them on the Windows CD either.
Fix:
If your computer asked for drivers to be installed, make sure you directed the installer to the Win98
folder on your Windows 98SE CD. The MD-Port I/O does not need any special device drivers to operate,
but does need the following generic Windows ones in a complete and unmodified form:
C:\win\inf\usb.inf - driver location for USB Composite Device
C:\win\inf\hiddev.inf - driver location for USB Human Interface Device
C:\win\inf\wdma_usb.inf - driver location for USB Audio Device
Your computer manufacture may have made some alternations to Windows, so check with them about
update patches. These should fix things without making your operating system unstable. This isn't usually
much of an issue, as most manufacturers make available updates to their systems in order to provide the
full generic functionality you would expect in a retail copy of Windows. Please note that the MD-Port I/O
doesn’t need any special drivers at all, it just needs your copy of Windows to be running the same as
Microsoft intended. All of the drivers needed are already a part of Windows and were written by Microsoft
to support a broad range of devices such as the MD-Port I/O.
2. Your MD-Port I/O looked to install fine, but you can’t select it as preferred device
Problem:
Your MD-Port I/O went through most of the driver install or all of the driver installation fine, but
now when you try to select it in the
Playback
section of the multimedia control panel, there doesn’t appear
to be any option for USB audio device.
Fix:
There are two issues that can cause this. The first is that some computer manufacturers make
modifications to the Windows operating system when compiling their own OEM version of Windows.
Unfortunately not all of them adhere to the naming conventions that the operating system is expecting to
see, which is why even after the MD-Port I/O has been installed you are not able to select
USB Audio
Device
as the preferred playback device in the Multimedia Window. Since your computer manufacture has
made these alternations, there isn't any way Xitel nor Microsoft can assist in providing any patches to
correct the things. Only your computer manufacturer is able to provide an update patch that will correct
the situation without making the OS unstable. This isn't usually much of an issue, as most manufacturers
make available updates to their systems in order to provide full generic functionality you would expect in a
retail copy of Windows. Please note that the MD-Port I/O doesn’t need any special drivers at all, it just
needs your copy of Windows to be running the same as Microsoft intended. All of the drivers needed are
already a part of Windows and were written by Microsoft to support a broad range of devices such as the
MD-Port I/O.
recording. This will free up some space on your hard drive. You can turn these new wav tracks into
MP3s using an encoder like MusicMatch or even using the line encoder in LPRipper itself. For more
details on how to set up the encoder in LPRipper, start LPRipper and go to
Help
, then
Contents and
Index
, then
Menu Commands
, then
Edit Menu
, then
Preferences
then click on the
Encoder
icon. This
page will detail how to set up LPRipper so that you can encode tracks directly into MP3s. You should
also visit the LPRipper Links page on the CFB Software website at www.cfbsoftware.com for further
information.
Please note: Xitel is not able to provide assistance surrounding the general operation of LPRipper. You
should take time to familiarize yourself with the LPRipper user manual and visit the CFB Software site
at www.cfbsoftware.com for further information.