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After-sale Service of the Product
Respected customers:
Thank you for purchasing the product of our company. The product
carries a warranty period from the date of sale.
During the warranty period of the product, if installation and use is
made according to the user manual at normal environment and
conditions, users may enjoy free repair service by warranty voucher
for faulty product caused by raw materials and manufacturing
process. The warranty voucher should be kept properly by the
users and will not be reissued if lost.
In order to avoid problems during the use process, our company
suggests that you familiarize with the user manual of the product
first before the product is used.
The following conditions are not within the warranty scope:
1. Unable to show the original of effective warranty voucher.
2. The product installation does not comply with product require-
ments and relevant specification, which causes damage;
3. The damage is caused due to that users use and store it improp-
erly or dismantle and repair it without permission and other reasons;
4. Damage caused by natural disasters (earthquake, flood and
lightning stroke) and external disasters;
5. Exceed the warranty period.
1. The product enjoys warranty service within one year from the purchase
date if it is used normally and not dismantled and is confirmed by
warranty personnel for product quality problem. Repair will be provided at
any condition.
2. The warranty voucher should be filled at the time of purchase. It should
be carried for product maintenance.
Customer’s
name
Warranty record:
Considerations:
1. If the product malfunction, repair or replacement with new or good
product is made according to the condition after the product is
inspected.
2. For product exceeding the warranty period, determine whether to
repair or replace the part after inspection for the product is
performed. Relevant expense will be charged for all types of repair
and replacement of parts and components according to actual
condition.
Purchase
date
Product type
Distributor
