8. Daily maintenance
When leaving the factory, the bicycle and all its parts are carefully checked and
adjusted. But with daily use of the vehicle parts wear out, therefore it is necessary to
perform regular maintenance.
1. Before departure check up reliability of fixing of all details, level of pressure in tires,
normal functioning of transfers.
2. It is necessary to lubricate the chain regularly with oil in order to prolong the use of
the chain. Every six months it is recommended to contact authorized service centers
in order to perform a complete dismantling of the vehicle, check and clean all the
details.
3. If the rear wheel nut loosens, you can tighten it with a special wrench.
4. Possible damage to parts:
Tires (chambers), wheel pair, brake cable, chain, cassette, flu, brake shoe.
5. When the wheel rim wears out, it is necessary to replace the disc. New parts must
be purchased at a specialized store.
9. Trademark and legal notice
Segway is a registered trademark of Segway LLC. The company retains all rights to
own, use and dispose of the trademark «Segway». Other individuals or companies
have no right without the written permission of the patent holder to unauthorized use,
production, copying, making changes, distribution of the goods.
Ninebot (Beijing) Technology Co., Ltd. has a patent for Segway Kids Bike products.
Without our permission, other companies or third parties do not have the right to
perform any actions with respect to this product.
In the event of violation of the intellectual property rights of the rightholder company,
the company or individual will be legally liable in accordance with the law.
This manual contains information to familiarize yourself with the various functions
and instructions for using the device. But in connection with continuous updates,
constructive changes, etc., when purchasing a product, you may find some
discrepancy between the goods and the images in the instruction. Please register on
the official website http://www.ninebot.cn for updated operating manuals.
Standard: GB 14746-2006 «Safety requirements for children’s bicycles».
10. Segway and Ninebot
Segway is a world-renowned robotics manufacturing company, established in 1999 in
the eastern United States, Bedford. 03/31/2015 Ninebot Limited acquired the rights of
Segway Inc. And turned it into a world-famous enterprise. This company focused on
the creation of Segway Personal Transportation and Segway Robotics, continuously
using all the innovative technologies to create a high-quality product.
Segway and Ninebot have users around the world. Currently, the company has
three strategic business areas: the Asia-Pacific region, America and EMEA;
Regional centers - Beijing, Bedford and Amsterdam. Around the world, in more
than 100 countries and regions there is a distribution network of the enterprise. The
shareholders of the company are Sequoia Capital, Mi Technology, Intel, GIC and
other companies.
11. After Sales Service
Warranty service is carried out in accordance with the law on «Consumer Rights
of the People’s Republic of China» and «Law on the quality of China’s products.»
Warranty service includes:
1. Warranty
- Within 7 days from the date of purchase, in case of a problem, the service center
determines the cause of the problem, after which you can choose a free replacement
of the product or a refund.
- Within 15 days from the date of purchase, in case of a problem, the service center
determines the problem, after which you choose a free replacement of goods or
repairs.
- Within 7 days an unreasonable return of the goods is possible only to the official
site of Ninebot, Ninebot Tianmao, to the main store of the Ninebot Beijing network
and other official online stores of this vehicle. In the case of an unreasonable return
of the goods within 7 days after the purchase, the buyer incurs the costs for his
transportation. Return of goods is possible in two cases:
1. Upon receipt, the goods were not opened, the packaging and the bicycle
undamaged;
2. The packing of the goods has already been opened, but the bicycle is not
assembled yet, all the accessories (warranty card, accessories, etc.) are completely
intact, there are no signs of using the bicycle, which in no way will affect the further
sale of the goods, while the representative of the company Ninebot must confirm
compliance with all return conditions (within 7 days).
Customer support is 400-607-0001.
The warranty period begins from the moment of purchase of the goods and receipt
of the commodity receipt, Ninebot company provides the order number and specifies
the date of the beginning of the warranty service.
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