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•
•
Recycled•parts•that•meet•the•Company's•quality•
standards•are•sometimes•used•for•repair.
•
•
Your•old•terminal•collected•by•replacement•mobile•phone•
delivery•service•is•serviced•for•reuse•and•recycled•as•a•
replacement•terminal.•Also,•parts•replaced•through•
after-sales•service•are•collected•and•recycled•by•the•
Company.•They•cannot•be•returned•to•customers.
•
•
The•product•which•is•processed,•remodeled,•analyzed•
(including•by•modifying•or•analyzing•the•software•
(including•by•rooting•etc.),•reverse•engineering,•
decompiling,•reverse-assembling),•or•repaired•by•an•
unauthorized•repair•office•is•not•covered•by•the•warranty•
and•repair•may•be•refused.
•
•
The•battery•built-into•the•main•unit•is•not•covered•by•
free-of-charge•repair•warranty,•as•it•is•a•consumable•
part.
•
•
Included•accessories•other•than•the•main•unit•are•not•
covered•under•a•free-repair•warranty.
■
Performance parts for repair
The•Company•retains•performance•parts•for•repair•of•the•
Redmi•Note•10•JE•main•unit•and•its•peripherals•for•four•
years•after•discontinuation•of•production.•"Performance•
parts•for•repair"•refers•to•parts•required•for•maintaining•the•
functions•of•the•product.
■
Provisions for free-of-charge repair
1.•Please•notify•us•of•the•production•number•(IMEI•number)•
for•repair•request.•The•production•number•(IMEI•number)•
can•be•checked•on•the•product•main•unit,•sticker•on•the•
outer•packaging•box•etc.
2.•During•the•warranty•period,•we•will•repair•the•product•
free•of•charge•for•the•malfunction•under•the•condition•
that•it•is•used•correctly•in•line•with•the•directions•given•
in•the•instruction•manual.
3.•Even•if•the•warranty•period•has•not•expired,•a•fee•will•be•
charged•for•repair•under•the•following•circumstances.•
(or,•repair•may•not•be•possible).
①•The•product•has•not•been•used•correctly•in•line•with•
the•directions•given•in•the•instruction•manual.
②•The•malfunction•or•damage•is•due•to•unauthorized•
repair•or•modification•of•the•product.
③The•product•has•been•repaired•other•than•at•our•
specified•repair•offices.
④•The•malfunction•or•damage•is•due•to•negligence•in•
use•or•handling,•or•due•to•an•accident.•There•are•
