Troubleshooting
Error messages description
Error code
Code description
Abnormal door lock
Abnormal water supply
Abnormal draining
Imbalance alarm
Overtop water temperature
for above 5 seconds
Extreme low water level with
standard watering times
Abnormal communication between
computer board and frequency
conversion board
Solution
● Check if the door is opened and make sure the door is closed firmly.
● Whether the wiring harness of the computer board falls off.
● Check if the plug wire of door switch is loose or has a poor contact.
● Check if the water supply faucet is turned on.
● Clean the water supply valve filter.
● Check the water pressure.
● Check if the drain valve is plugged up.
● Power off the machine to check if the wire connecting the motor
and the electric reactor falls off.
● Check if the patch cord of the motor and cables fall off.
● Check if the computer board wirings fall off.
● Clean the drain valve.
● Check if the drain hose is properly installed.
● Check if the hose drain is plugged up.
● Check if the drain valve is plugged up.
● Check if the water pressure is normal.
● Check if there is water leakage.
● Excessive eccentricity or winding of clothing, so put the clothing
again after tidying up.
● Increase the quantity of clothing to be washed.
● Check if the washing machine feet are level adjusted.
● At this time, keep children off the washing machine and restart it.
● Unplug the power cord, and replug it after cooling down.
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