Troubleshooting
故障
现
象
Fault
可能原因
Reason
解决方法
Solution
塔扇不
运转
The
tower fan does
not operate.
产
品未通
电
Product is not powered on
连
接符合
产
品要求的
电
源
Connect the power
supply that meets the product requirements
塔扇后格
栅
安装不到位
The rear grille of
the tower fan is not installed properly.
将后
栅
格安装到位
Installing rear grid in place
塔扇主体与底座安装不到位
The main
body and base of the tower fan are not
installed properly.
将塔扇主体与底座安装到位
Install the tower fan
main body and base in place
童
锁
打
开
Child lock open
关闭
童
锁
Close child lock
Wi-Fi
无法
连
接
Wi-Fi Unable to
Connect
路由器
为
5GHz
频
段
The router is in the
5GHz band
连
接路由器
2.4GHz
频
段
Connecting the router to
the 2.4 GHz band
塔扇持
续离线
超
过
半小
时
The tower fan
was offline for more than half an hour.
重置
Wi-Fi Reset Wi-Fi
叶
轮卡
停
Impeller jamming
叶
轮
被
异
物
卡
住
Impeller stuck by foreign
matter
关闭
塔扇
电
源，取出
异
物
Turn off the power
supply of the tower fan and remove the foreign
matter
塔扇
摇头
有
异响
The tower fan
shook its head
and made
abnormal noise.
首次
开启摇头
，塔扇搜索
摇头极
限位置
Turn on the shaking head for the first time,
and the tower fan searches for the limit
position of shaking head.
正常
现
象，等
摇头极
限位置
确认
后，
异响
停止
Normal phenomenon, after the limit position of
shaking head is confirmed, the abnormal sound will
stop.
