9
Trimmer
not
working
after
pressing
the on/off
button
Travel lock is
enabled.
Press and hold the
on/off button for
about 2.5 seconds
to unlock.
Battery is
depleted.
Charge the
battery in a
timely manner.
Contact the
after-sales
service team.
On/off button does
not function.
Skin is yet to adapt
to the trimmer.
Skin irritation will
fade after 2–3
weeks of use.
Replace the
power adapter.
Reposition the
charging
contact.
Contact the
after-sales
service
team.
Charging contact is
poor.
Power adapter is
damaged.
Charging ambient
temperature is too
low or too high.
Charge in an
ambient
temperature
between 5°C
and 35°C.
Irritated
skin after
shaving
Charging
errors
Trimmer is
damaged.
Trimmer head is
damaged or
worn out.
Replace the
trimmer head.
Clean
thoroughly.
Trimmer is clogged
with stubbles.
Troubleshooting
Issues
Possible Causes Solutions
Poor-quality
shaving
