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For installation methods and precautions, please refer to the installation guide of the wall mount you purchased.

The wall mount must be purchased separately.

Tip: This product is compatible with wall mounts that have a hole spacing of 75 × 75 mm. 

The bolts used to secure the wall mount must meet the following requirements:  Quantity: 4; Thread: M4; Length: 10 mm.

Lay the monitor flat, with its back facing upwards. Use your finger to press the spring clip that joins the base to the monitor and remove the base. 

Note: When removing the base, be careful not to pinch your finger in the spring clip.

Follow the wall mount user manual and install the wall mount onto the bolts that are built into the housing back. 

Wall mounting

Secure the wall 
mount as shown 
in the picture.

Troubleshooting

Issue

Image is dark.

Unable to turn on.

Image is jittery or has ripples.

No image on the screen.

No power.

Brightness/Contrast not 

adjusted properly.

Interference.

No signal, entering sleep mode.

Adjust the brightness and contrast.

Keep the monitor away from electronic devices that 

may cause electrical interference.

Possible Cause

Solutions

System to correct the image.

VGA input with screen out of center.

Resolution is incorrect.

Use the specified recommended resolution settings.

Please select VGA automatic adjustment in the 

system to correct the image.

Make sure the power adapter  is plugged in properly. 

The monitor displays that the 

current resolution is not supported.

Turn on the computer.

Make sure the computer’s graphics card is working properly. 

Make sure the cable is plugged in properly.

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