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Xerox XES 8855, User Manual, Page: 24 / 44

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18

PROBLEM SOLVING

Error Codes

Code

Cause/What to Do

E-01

There is a problem with the printer.  Press power off,
then on.  If problem still exists, call for service.

E-02

There is a problem with the printer.  Press power off,
then on.  If problem still exists, call for service.

E-04

There is a problem with the printer.  Press power off,
then on.  If problem still exists, call for service.

E-05

There is a problem with the printer.  Press power off,
then on.  If problem still exists, call for service.

E-06

There is a problem with the printer.  Press power off,
then on.  If problem still exists, call for service.

E-07

There is a problem with the printer.  Press power off,
then on.  If problem still exists, call for service.

E-13

There is a problem with the printer.  Press power off,
then on.  If problem still exists, call for service.

Code

Cause/What to Do

E-14

There is a problem with the printer.  Press power off,
then on.  If problem still exists, call for service.

E-18

There is a problem with the printer.  Press power off,
then on.  If problem still exists, call for service.

E-21

There is a problem with the printer.  Press power off,
then on.  If problem still exists, call for service.

E-41

There is a problem with the printer.  Press power off,
then on.  If problem still exists, call for service.

(continued)

Summary of Contents for XES 8855

Page 1: ...XES 8855 Printer User Guide 701P92414 November 2000...

Page 2: ...e required to take adequate measures Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user s authority to operate this equipment Shielded cables must b...

Page 3: ...tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference whe...

Page 4: ...ution 8855 XES Synergix 8855 Digital Solution Synergix Scan Digital Solution the digital box icon AccXES and acronym XES are trademarks of XEROX CORPORATION Internet Explorer is a copyright protected...

Page 5: ...or cleaning materials for purposes other than what they were intended Keep all supplies and materials out of the reach of children Do not use the units near water wet locations or outdoors The compon...

Page 6: ...to unsafe areas Covers guards and interlock switches are provided to ensure that the system will not operate with the covers opened Unplug the reprographic system from the wall outlet and refer servic...

Page 7: ...ANUAL BYPASS FEED 15 PROBLEM SOLVING 17 Status Indicators 17 Error Codes 18 CLEARING THE MEDIA PATH 21 Media Jams J 01 J 02 21 Media Jam J 03 22 Media Jam J 04 23 Media Jam J 05 24 Media Jam J 11 25 M...

Page 8: ...materials for purposes other than what they were intended Keep all supplies and materials out of the reach of children Do not use this product near water wet locations or outdoors This product is equi...

Page 9: ...operator serviceable areas within these covers Never attempt any maintenance function that is not specified in this operator manual Never defeat interlock switches Machines are designed to prevent ope...

Page 10: ...terrupted to the printer locate the GFI safety device on the power cord Check that a red indicator appears in the window A of the safety device shown opposite If no indicator is present press and rele...

Page 11: ...s Shelf Insert cut sheets here to bypass roll media in drawers Top Drawer Roll 1 Open to load paper rolls and clear media jams Middle Drawer Roll 2 Open to load paper rolls and clear media jams Bottom...

Page 12: ...Cover Open to clear media jams Fuser Cover Open to clear media jams and to replace oil feeders Exit Cover Open to clear media jams Power Cord Connect to a suitable power outlet Interface Connector Co...

Page 13: ...SIDE VIEW Toner Waste Container Replace at stated intervals Inner Transport Open to clear media jams Media Cutter Turn to cut media during jam clearance Toner Cartridge Replace when Status Display ind...

Page 14: ...8...

Page 15: ...d edge of the paper between the upper and lower feed rollers 10 Rotate the lower roller by hand in order to feed an inch of paper between the rollers 6 Press the green locking lever and insert the spi...

Page 16: ...hole 12 Set the switches for the series and type of media you have loaded from front to rear Film Vellum Plain Paper Eng 8 5 11 or Arch 9 12 NOTE Ensure that the rubber tracking belt is underneath th...

Page 17: ...spindle 5 Slide the spindle out of the paper core 6 Press the green locking lever and insert the spindle into the new roll of paper 7 Align the edge of the roll with the appropriate width dimension o...

Page 18: ...e switches for the series and type of media you have loaded from front to rear Film Vellum Plain Paper Eng 8 5 11 or Arch 9 12 NOTE Ensure that the rubber tracking belt is underneath the plastic rolle...

Page 19: ...nal input device The length of the test print and the roll selection can be adjusted by Xerox Service 1 Locate the test print switch in the small opening next to the Status Display 2 Press the test pr...

Page 20: ...three modes 1 off when printing 2 off when printer is switched on 3 on all the time The heaters continue to operate when the printer is switched off as long as the printer is connected to a live powe...

Page 21: ...media loaded in the printer You can use the bypass feed mode to run the C size print using cut sheet media When the correct media is not loaded for an incoming print the Status Display shows the flas...

Page 22: ...16...

Page 23: ...aver mode no power to fuser SLP 1 This indicator is displayed when the printer is in reduced power saver mode reduced power to fuser 01 xx 02 xx 03 xx 04 xx 05 xx Indicates xx size media is loaded in...

Page 24: ...ower off then on If problem still exists call for service E 07 There is a problem with the printer Press power off then on If problem still exists call for service E 13 There is a problem with the pri...

Page 25: ...rinter Go to Clearing the Media Path in this manual J 13 There is a media jam in the printer Go to Clearing the Media Path in this manual J 14 There is a media jam in the printer Go to Clearing the Me...

Page 26: ...er is not closed Open and close the drawer firmly U 02 The Middle Drawer is not closed Open and then close the drawer firmly U 03 The Bottom Drawer is not closed Open and then close the drawer firmly...

Page 27: ...the jam code 2 Manually rewind the roll until the lead edge of the paper comes out of the feed rollers 3 Trim the lead edge of the roll squarely to remove any torn or wrinkled paper 4 Remove any scra...

Page 28: ...eed roller by hand until the lead edge is visible in the center of the viewing hole 7 Push the drawer in until it is closed and latched 1 Pull the handle and open the bottom drawer 2 Manually rewind t...

Page 29: ...er comes out of the feed rollers 3 Trim the lead edge of the roll squarely to remove any torn or wrinkled paper 4 Remove any scraps or torn pieces of paper from the inside of the printer 6 Rotate the...

Page 30: ...r on or the media jams while feeding from the Manual Bypass Shelf 1 Pull to open the top drawer middle drawer and Manual Bypass Shelf 2 Remove any media from the inside of the printer 3 Push the drawe...

Page 31: ...and feed an inch of paper between the feed rollers 1 Open the Manual Bypass Shelf and all three drawers in order to locate the jam 2 Rewind the jammed roll until the lead edge of the paper comes out o...

Page 32: ...Transport until it latches securely in the closed position 7 Close the right side door 3 Push down to lower the Inner Transport and remove any jammed paper 4 If paper has not been cut rotate the gree...

Page 33: ...27 CLEARING THE MEDIA PATH Media Jam J 14 1 Open the exit cover 2 Gently pull the media out of the printer in an even motion 3 Close the exit cover...

Page 34: ...28...

Page 35: ...wo to a container When the first of the two toner cartridges in each container is used the toner waste container should also be replaced Refer to Replacing the Toner Waste Container Store the second t...

Page 36: ...le keeping the sealed opening on the upper side of the cartridge 6 Close the toner supply mechanism 8 Rotate the toner cartridge 180 degrees in the downward direction 9 Close the right side cover 10 D...

Page 37: ...rtridge from the container and store it in a cool dry place until it is required 1 Open the right side cover 2 Move the retainer upward and out of the way 3 Gently move the top of the waste container...

Page 38: ...eight toner cartridges and four toner waste containers The oil pads should be replaced at the same time that the first of the eight toner cartridges is used in the printer WARNING Switch the printer o...

Page 39: ...of the printer 1 Switch off the power to the printer 2 Open the right side cover 3 Locate instruction label 1 and follow the instructions to remove and replace the upper corotron 1 5 Lay the corotron...

Page 40: ...ot force the corotron in or out of the printer 1 Switch off the power to the printer 2 Open the right side cover 3 Locate instruction label 2 and follow the instructions to remove and replace the lowe...

Page 41: ...57 in Depth 138 in Room Air Change Requirement for Ozone Dissipation 5 air changes per hour minimum 8855 50 in 65 5 in 38 in 49 5 in 157 in 138 in 53 5 in 38 5 in 36 75 in Serial Number Location All X...

Page 42: ...t Dissipation 35 000 BTU running Environmental Requirements Temperature 50 to 85 degrees F Humidity 15 to 85 relative humidity Maximum Elevation 6560 Feet Media Specifications Type Bond 18 to 20 lb Ve...

Page 43: ...ironment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be required to corre...

Page 44: ...ation 780 Salt Road Webster New York 14580 1996 by Xerox Corporation All rights reserved XEROX The Document Company the stylized X and the identifying product names and numbers herein are trademarks o...

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