08/2012
2-34
WorkCentre 5021/5019
062-371/380, 062-389
Initial Issue
Status Indicator RAPs
4.
After replacing the appropriate parts, again change the value for NVM [715-030] to '1' and
then perform 'NVM Write'.
5.
Check that the current value column becomes '0'.
6.
If the problem persists after performing the above procedure, check the following:
•
Check for burnt out LED Lamp (DC330 [062-002]). (
PL 1.5
)
•
Check the Flat Cable between the LED Lamp PWB
J7002
and the IIT Carriage
J7001
for open circuits, short circuits, and poor contacts (especially, check whether
the Flat Cable was inserted in a skewed manner).
•
Check the Flat Cable between the IIT Carriage
J700
and the ESS/MCU PWB
J420
for open circuits, short circuits, and poor contacts (especially, check whether the Flat
Cable was inserted in a skewed manner).
7.
If no problem is found, replace the ESS/MCU PWB. (
PL 18.1
)
062-386 AOC Fail
BSD-ON:
CH6.3
A CCD output error was detected when performing AOC.
Cause/Action
1.
Turn ON the power and enter the Diag mode. Change the value for NVM [715-030] to '1'
and then perform [NVM Write].
2.
A 3 or 4-digit number is displayed in the current value column.
3.
Check the upper 1 or 2 digits, or the lower 2 digits and replace the appropriate parts.
(For more information on display example and part selection, refer to Procedure 3 in 062-
371 FIP.)
NOTE: Perform IIT diagnostic and then call NVM [715-030] again (press the Change Set-
tings button) to check the value (diagnostic result).
4.
After replacing the appropriate parts, again change the value for NVM [715-030] to '1' and
then perform 'NVM Write'.
5.
Check that the current value column becomes '0'.
6.
If the problem persists after performing the above procedure, check the Flat Cable
between the IIT Carriage
J700
and the ESS/MCU PWB
J420
for open circuits, short cir-
cuits, and poor contacts (especially, check whether the Flat Cable was inserted in a
skewed manner).
7.
If no problem is found, replace the ESS/MCU PWB. (
PL 18.1
)
062-389 Carriage Over Run Fail (Scan End Side)
BSD-ON:
CH6.2
The Carriage has overrun at the Scan End.
Cause/Action
Check the following:
•
The Drive Belt and Drive Wire for slack and wear.
•
The Carriage operation for mechanical loading.
•
The Carriage Motor (Output Check [062-005/006] (Scan/Return)) for operation failure.
(
PL 1.4
)
•
The IIT Regi. Sensor (Input Check [062-212]) for operation failure. (
PL 1.3
)
If no problems are found, replace the ESS/MCU PWB. (
PL 18.1
)
062-396 CCD Cable Connection Fail
BSD-ON:
CH3.1
A CCD Flat Cable connection error was detected.
Cause/Action
1.
Turn the power OFF and ON.
2.
Turn OFF the power and check the Flat Cable between the IIT Carriage
J700
and the
ESS/MCU PWB
J420
for open circuits, short circuits, and poor contacts (especially,
check whether the Flat Cable was inserted in a skewed manner).
3.
If no problem is found, replace the following parts in sequence:
•
CCD Flexible Flat Cable (
PL 1.3
)
•
ESS/MCU PWB (
PL 18.1
)
06
This value is not displayed
-
07
This value is not displayed
-
08
This value is not displayed
-
09
This value is not displayed
-
10
LED Lamp Flexible Flat Cable
PL 1.5
Table 1
Current value
Component Name
PL No.
Summary of Contents for WorkCentre 5019
Page 17: ...08 2012 2 6 WorkCentre 5021 5019 2 1 3 Initial Issue Status Indicator RAPs ...
Page 19: ...08 2012 2 8 WorkCentre 5021 5019 2 2 1 1 Initial Issue Status Indicator RAPs ...
Page 21: ...08 2012 2 10 WorkCentre 5021 5019 003 500 795 003 951 Initial Issue Status Indicator RAPs ...
Page 23: ...08 2012 2 12 WorkCentre 5021 5019 004 345 Initial Issue Status Indicator RAPs ...
Page 33: ...08 2012 2 22 WorkCentre 5021 5019 023 600 Initial Issue Status Indicator RAPs ...
Page 37: ...08 2012 2 26 WorkCentre 5021 5019 041 210 211 Initial Issue Status Indicator RAPs ...
Page 39: ...08 2012 2 28 WorkCentre 5021 5019 042 325 614 Initial Issue Status Indicator RAPs ...
Page 41: ...08 2012 2 30 WorkCentre 5021 5019 045 310 045 313 Initial Issue Status Indicator RAPs ...
Page 43: ...08 2012 2 32 WorkCentre 5021 5019 061 321 061 325 Initial Issue Status Indicator RAPs ...
Page 47: ...08 2012 2 36 WorkCentre 5021 5019 071 105 Initial Issue Status Indicator RAPs ...
Page 51: ...08 2012 2 40 WorkCentre 5021 5019 075 135 Initial Issue Status Indicator RAPs ...
Page 57: ...08 2012 2 46 WorkCentre 5021 5019 092 660 668 092 910 Initial Issue Status Indicator RAPs ...
Page 59: ...08 2012 2 48 WorkCentre 5021 5019 093 312 093 912 Initial Issue Status Indicator RAPs ...
Page 61: ...08 2012 2 50 WorkCentre 5021 5019 095 910 Initial Issue Status Indicator RAPs ...
Page 63: ...08 2012 2 52 WorkCentre 5021 5019 116 321 116 377 Initial Issue Status Indicator RAPs ...
Page 65: ...08 2012 2 54 WorkCentre 5021 5019 117 326 Initial Issue Status Indicator RAPs ...
Page 67: ...08 2012 2 56 WorkCentre 5021 5019 123 314 Initial Issue Status Indicator RAPs ...
Page 75: ...08 2012 2 64 WorkCentre 5021 5019 2 2 4 8 Initial Issue Status Indicator RAPs ...
Page 89: ...08 2012 3 14 WorkCentre 5021 5019 IQ15 Initial Issue Image Quality ...
Page 106: ...08 2012 4 4 WorkCentre 5021 5019 4 1 Initial Issue Disassembly Assembly and Adjustment ...
Page 116: ...08 2012 4 14 WorkCentre 5021 5019 REP 1 6 1 Initial Issue Repairs and Adjustments ...
Page 118: ...08 2012 4 16 WorkCentre 5021 5019 REP 2 1 1 Initial Issue Repairs and Adjustments ...
Page 122: ...08 2012 4 20 WorkCentre 5021 5019 REP 4 1 1 Initial Issue Repairs and Adjustments ...
Page 124: ...08 2012 4 22 WorkCentre 5021 5019 REP 6 1 1 Initial Issue Repairs and Adjustments ...
Page 126: ...08 2012 4 24 WorkCentre 5021 5019 REP 7 1 1 Initial Issue Repairs and Adjustments ...
Page 130: ...08 2012 4 28 WorkCentre 5021 5019 REP 8 2 1 REP 8 2 2 Initial Issue Repairs and Adjustments ...
Page 162: ...08 2012 4 60 WorkCentre 5021 5019 REP 19 2 1 Initial Issue Repairs and Adjustments ...
Page 190: ...08 2012 4 88 WorkCentre 5021 5019 ADJ 1 3 2 Initial Issue Repairs and Adjustments ...
Page 192: ...08 2012 4 90 WorkCentre 5021 5019 ADJ 8 1 1 Initial Issue Repairs and Adjustments ...
Page 198: ...08 2012 4 96 WorkCentre 5021 5019 ADJ 18 2 2 Initial Issue Repairs and Adjustments ...
Page 209: ...08 2012 5 6 WorkCentre 5021 5019 5 1 4 5 1 5 Initial Issue Parts List ...
Page 267: ...08 2012 5 64 WorkCentre 5021 5019 99 8 Initial Issue Parts List ...
Page 293: ...08 2012 6 24 WorkCentre 5021 5019 6 1 28 6 1 29 Initial Issue General Procedures ...
Page 295: ...08 2012 6 26 WorkCentre 5021 5019 6 2 1 6 2 2 Initial Issue General Procedures ...
Page 299: ...08 2012 6 30 WorkCentre 5021 5019 6 3 1 3 Initial Issue General Procedures ...
Page 303: ...08 2012 6 34 WorkCentre 5021 5019 6 3 2 3 Initial Issue General Procedures ...
Page 305: ...08 2012 6 36 WorkCentre 5021 5019 6 3 3 Initial Issue General Procedures ...
Page 317: ...08 2012 6 48 WorkCentre 5021 5019 6 3 6 Initial Issue General Procedures ...
Page 319: ...08 2012 6 50 WorkCentre 5021 5019 6 3 7 Initial Issue General Procedures ...
Page 325: ...08 2012 6 56 WorkCentre 5021 5019 6 3 10 Initial Issue General Procedures ...
Page 327: ...08 2012 6 58 WorkCentre 5021 5019 6 3 11 Initial Issue General Procedures ...
Page 331: ...08 2012 6 62 WorkCentre 5021 5019 6 3 13 Initial Issue General Procedures ...
Page 335: ...08 2012 6 66 WorkCentre 5021 5019 6 3 14 Initial Issue General Procedures ...
Page 337: ...08 2012 6 68 WorkCentre 5021 5019 6 3 15 Initial Issue General Procedures ...
Page 347: ...08 2012 6 78 WorkCentre 5021 5019 6 3 17 Initial Issue General Procedures ...
Page 353: ...08 2012 6 84 WorkCentre 5021 5019 6 3 19 Initial Issue General Procedures ...
Page 355: ...08 2012 6 86 WorkCentre 5021 5019 6 3 20 Initial Issue General Procedures ...
Page 358: ...08 2012 6 89 WorkCentre 5021 5019 6 4 1 3 General Procedures Initial Issue ...
Page 359: ...08 2012 6 90 WorkCentre 5021 5019 6 4 1 3 Initial Issue General Procedures ...
Page 377: ...08 2012 6 108 WorkCentre 5021 5019 6 4 3 Initial Issue General Procedures ...
Page 393: ...08 2012 7 10 WorkCentre 5021 5019 7 1 2 Initial Issue Wiring Data ...
Page 415: ...08 2012 7 32 WorkCentre 5021 5019 4 5 Initial Issue Wiring Data ...
Page 423: ...08 2012 7 40 WorkCentre 5021 5019 CH2 1 Initial Issue Wiring Data ...
Page 427: ...08 2012 7 44 WorkCentre 5021 5019 CH3 3 Initial Issue Wiring Data ...
Page 429: ...08 2012 7 46 WorkCentre 5021 5019 CH4 1 Initial Issue Wiring Data ...
Page 437: ...08 2012 7 54 WorkCentre 5021 5019 CH5 7 Initial Issue Wiring Data ...