08/2012
2-16
WorkCentre 5021/5019
005-275/280, 005-940
Initial Issue
Status Indicator RAPs
Write failure to DADF EEPROM or communication failure with EEPROM was detected.
Cause/Action
1.
Turn the power OFF and ON.
2.
If the problem persists, replace the DADF PWB. (
PL 56.2
)
005-305 DADF Feeder Cover Interlock Open
BSD-ON:
CH5.1
The DADF Feeder Cover Interlock Switch was opened during DADF operation.
Cause/Action
1.
Check the DADF Feeder Cover for mismatch.
2.
Check the DADF Feeder Cover Interlock Switch (Input Check [005-212]) for operation
failure.
(
PL 56.6
)
3.
If no problem is found, replace the DADF PWB. (
PL 56.2
)
005-500 DADF Download Flash Write Error
BSD-ON:
CH3.1
Failed to write into the Flash ROM during DAFD Download.
Cause/Action
1.
Turn the power OFF and ON.
2.
If the problem persists, replace the following parts in sequence:
•
DADF PWB (
PL 56.2
)
•
ESS/MCU PWB (
PL 18.1
)
005-907/908/913 DADF Pre Regi Sensor/DADF Regi
Sensor/DADF Invert Sensor Static Jam
BSD-ON:
CH5.4
,
CH5.5
Paper was detected by the applicable sensor at Power ON, Feeder Cover Interlock Close, or
DADF Open Sensor Close.
Cause/Action
1.
Check the applicable sensor for remaining paper, the Actuator for return failure, contami-
nation on sensor, and etc.
2.
Check the applicable sensor for operation failure.
•
DADF Pre Regi Sensor (Input Check[005-206]) (
PL 56.14
)
•
DADF Regi Sensor (Input Check[005-110]) (
PL 56.14
)
•
DADF Invert Sensor (Input Check[005-211]) (
PL 56.10
)
3.
If no problem is found, replace the DADF PWB. (
PL 56.2
)
005-940 DADF No Original Fail
BSD-ON:
CH5.1
It was detected that the document was pulled out during document feed.
Cause/Action
Reload the document.
005-948 SS-Size Mismatch Jam on No Mix-size
BSD-ON:
CH5.4
,
CH5.2
In No Mix mode, it was detected that a document with a shorter size in Slow Scan (SS) direc-
tion was transported from the DADF.
Cause/Action
1.
Check the size of the document that was fed by the User.
2.
If the error is not cleared, check the following:
•
The DADF Pre Regi Sensor (Input Check [005-206]) for operation failure. (
PL 56.14
)
•
The Document Tray Size Sensor 1/2 (Input Check [005-221/222]) for operation fail-
ure.
(
PL 56.11
)
3.
If no problem is found, replace the DADF PWB. (
PL 56.2
)
Summary of Contents for WorkCentre 5019
Page 17: ...08 2012 2 6 WorkCentre 5021 5019 2 1 3 Initial Issue Status Indicator RAPs ...
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Page 67: ...08 2012 2 56 WorkCentre 5021 5019 123 314 Initial Issue Status Indicator RAPs ...
Page 75: ...08 2012 2 64 WorkCentre 5021 5019 2 2 4 8 Initial Issue Status Indicator RAPs ...
Page 89: ...08 2012 3 14 WorkCentre 5021 5019 IQ15 Initial Issue Image Quality ...
Page 106: ...08 2012 4 4 WorkCentre 5021 5019 4 1 Initial Issue Disassembly Assembly and Adjustment ...
Page 116: ...08 2012 4 14 WorkCentre 5021 5019 REP 1 6 1 Initial Issue Repairs and Adjustments ...
Page 118: ...08 2012 4 16 WorkCentre 5021 5019 REP 2 1 1 Initial Issue Repairs and Adjustments ...
Page 122: ...08 2012 4 20 WorkCentre 5021 5019 REP 4 1 1 Initial Issue Repairs and Adjustments ...
Page 124: ...08 2012 4 22 WorkCentre 5021 5019 REP 6 1 1 Initial Issue Repairs and Adjustments ...
Page 126: ...08 2012 4 24 WorkCentre 5021 5019 REP 7 1 1 Initial Issue Repairs and Adjustments ...
Page 130: ...08 2012 4 28 WorkCentre 5021 5019 REP 8 2 1 REP 8 2 2 Initial Issue Repairs and Adjustments ...
Page 162: ...08 2012 4 60 WorkCentre 5021 5019 REP 19 2 1 Initial Issue Repairs and Adjustments ...
Page 190: ...08 2012 4 88 WorkCentre 5021 5019 ADJ 1 3 2 Initial Issue Repairs and Adjustments ...
Page 192: ...08 2012 4 90 WorkCentre 5021 5019 ADJ 8 1 1 Initial Issue Repairs and Adjustments ...
Page 198: ...08 2012 4 96 WorkCentre 5021 5019 ADJ 18 2 2 Initial Issue Repairs and Adjustments ...
Page 209: ...08 2012 5 6 WorkCentre 5021 5019 5 1 4 5 1 5 Initial Issue Parts List ...
Page 267: ...08 2012 5 64 WorkCentre 5021 5019 99 8 Initial Issue Parts List ...
Page 293: ...08 2012 6 24 WorkCentre 5021 5019 6 1 28 6 1 29 Initial Issue General Procedures ...
Page 295: ...08 2012 6 26 WorkCentre 5021 5019 6 2 1 6 2 2 Initial Issue General Procedures ...
Page 299: ...08 2012 6 30 WorkCentre 5021 5019 6 3 1 3 Initial Issue General Procedures ...
Page 303: ...08 2012 6 34 WorkCentre 5021 5019 6 3 2 3 Initial Issue General Procedures ...
Page 305: ...08 2012 6 36 WorkCentre 5021 5019 6 3 3 Initial Issue General Procedures ...
Page 317: ...08 2012 6 48 WorkCentre 5021 5019 6 3 6 Initial Issue General Procedures ...
Page 319: ...08 2012 6 50 WorkCentre 5021 5019 6 3 7 Initial Issue General Procedures ...
Page 325: ...08 2012 6 56 WorkCentre 5021 5019 6 3 10 Initial Issue General Procedures ...
Page 327: ...08 2012 6 58 WorkCentre 5021 5019 6 3 11 Initial Issue General Procedures ...
Page 331: ...08 2012 6 62 WorkCentre 5021 5019 6 3 13 Initial Issue General Procedures ...
Page 335: ...08 2012 6 66 WorkCentre 5021 5019 6 3 14 Initial Issue General Procedures ...
Page 337: ...08 2012 6 68 WorkCentre 5021 5019 6 3 15 Initial Issue General Procedures ...
Page 347: ...08 2012 6 78 WorkCentre 5021 5019 6 3 17 Initial Issue General Procedures ...
Page 353: ...08 2012 6 84 WorkCentre 5021 5019 6 3 19 Initial Issue General Procedures ...
Page 355: ...08 2012 6 86 WorkCentre 5021 5019 6 3 20 Initial Issue General Procedures ...
Page 358: ...08 2012 6 89 WorkCentre 5021 5019 6 4 1 3 General Procedures Initial Issue ...
Page 359: ...08 2012 6 90 WorkCentre 5021 5019 6 4 1 3 Initial Issue General Procedures ...
Page 377: ...08 2012 6 108 WorkCentre 5021 5019 6 4 3 Initial Issue General Procedures ...
Page 393: ...08 2012 7 10 WorkCentre 5021 5019 7 1 2 Initial Issue Wiring Data ...
Page 415: ...08 2012 7 32 WorkCentre 5021 5019 4 5 Initial Issue Wiring Data ...
Page 423: ...08 2012 7 40 WorkCentre 5021 5019 CH2 1 Initial Issue Wiring Data ...
Page 427: ...08 2012 7 44 WorkCentre 5021 5019 CH3 3 Initial Issue Wiring Data ...
Page 429: ...08 2012 7 46 WorkCentre 5021 5019 CH4 1 Initial Issue Wiring Data ...
Page 437: ...08 2012 7 54 WorkCentre 5021 5019 CH5 7 Initial Issue Wiring Data ...