Scanner Options, Maintenance and Troubleshooting
Xerox
®
W130 Scanner
User Guide
6-17
Troubleshooting
Problem
: The scanner won’t scan. What’s wrong?
Check for one of these possible causes:
•
Are the cables loose or not plugged in securely?
Inspect the cable connections. Make sure
the cables are plugged in securely.
•
Is the scanner’s status light on?
Turn on the scanner’s power. If the status light doesn’t
come on, plug the power supply into another electrical outlet. If you are using a UPS battery
back-up or power strip, try plugging the scanner directly to a wall outlet.
•
Did you restart the computer and scanner?
If the scanner gets a paper jam, or looses
connection because of an error, try restarting your computer and power cycling the scanner.
ADF AFE R/W Test
Error
Firmware checks
whether the
hardware AFE is
reading and
writing normally
when booting.
If it is running
abnormally, the
scanner cannot
scan.
Turn off the scanner. Contact
Technical Support and send the
scanner for repair.
System Input
Buffer Over Run
This error happens
when the ASIC
receives too many
images at once.
Turn off the scanner. Contact
Technical Support and send the
scanner for repair.
ADF Lamp Error
The ADF lamp has
stopped working.
Turn off the scanner. Contact
Technical Support and send the
scanner for repair.
Error Image
Cause
Resolution
