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Xerox Versant 3100, Quick Start Manual

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5

Troubleshooting

Paper Jams

Clearing Jams in Area 2

Important

Before opening any press doors, ensure that the press has stopped printing.

The transfer drawer includes the following jam clearance areas:

• Registration and alignment transport
• Registration roll
• Duplex transport
• Fuser entrance

1. Open the left and center front doors.

2. To unlock transfer drawer, locate the green handle 2 and rotate it clockwise (right)

to the horizontal position.

5-1

Xerox

®

Versant

®

3100 Press

Quick Start Guide

Summary of Contents for Versant 3100

Page 1: ...Xerox Versant 3100 Press Quick Start Guide Book Version 1 0 April 2017 702P04569...

Page 2: ...ks of Adobe Systems Inc PostScript is an Adobe registered trademark used with the Adobe PostScript Interpreter the Adobe page description language and other Adobe products Fiery and EFI are trademarks...

Page 3: ...ays 6 and 7 3 2 Matching the Tray and Stock Information 3 3 4 Maintenance 4 1 Ordering Supplies 4 1 Checking the Status of Consumables 4 2 Replacing a Dry Ink Toner Cartridge 4 3 Replacing the Dry Ink...

Page 4: ...Xerox Versant 3100 Press ii Quick Start Guide Table of Contents...

Page 5: ...This symbol alerts users to areas where there is the possibility of personal injury Hot Warning This symbol alerts users to areas where there are heated surfaces which should not be touched Laser War...

Page 6: ...r correct disposal information and procedures Do Not Incinerate the Drum Cartridge Always refer to the recycling instructions for your region marketplace for correct disposal information and procedure...

Page 7: ...r Do not store any objects in this location Do Not Use Transparencies with a White Strip Overhead Projector Sheets with a White Strip Do Not Use Open Envelopes Do Not Use Folded Creased Curled or Wrin...

Page 8: ...that you should not dispose of items such as Customer Replaceable Units CRUs in the normal household waste stream You must dispose of these items in compliance with agreed national procedures This sy...

Page 9: ...rver is also part of the configuration which includes the Stock Library Manager application used for stock and tray setup and print job submission An Offset Catch Tray may be connected to the press or...

Page 10: ...Panel and Touch Screen 9 Paper Trays 1 2 and 3 4 Power On Off Button 5 Offset Catch Tray OCT Internal Components 5 1 Dry Ink Toner Waste Bottle Dry Ink Toner Cartridges 2 6 Main Power Switch Fuser Mo...

Page 11: ...ments Tools button 2 Use to check the progress of active jobs and detailed in formation about completed jobs or pending jobs This area also allows you to delete a job cancel printing and to pause jobs...

Page 12: ...e indicator lights that identify data transmission in progress the press is experiencing an error and main power is on Press Status Lights 14 Power Saver Mode The Power Saver feature allows the press...

Page 13: ...tch behind the Center Front Door is On 2 Press the Power On Off button on top of the press to the ON position The Ready Indicator light displays green A screen message advises of a short wait while th...

Page 14: ...Xerox Versant 3100 Press 2 6 Quick Start Guide Getting Started...

Page 15: ...ed Note A paper jam may occur if a tray is opened while it is being used to feed stock 1 Select the appropriate paper stock for your print job 2 Pull out the tray slowly until it stops 3 Open the ream...

Page 16: ...Stock Library Manager is available from the print server only and not at the press 9 From the Tray Properties window enter or verify the correct paper information including size type weight and if ne...

Page 17: ...r only and not at the press 9 From the Tray Properties window enter or verify the correct paper information including size type weight and if necessary paper curl and or alignment option Select the st...

Page 18: ...ps before running a print job 1 Check for a tray mismatch message on the press User Interface If a mismatch message is displayed select it A new message displays and explains what media is required an...

Page 19: ...tional cleaning pads Approximate Print Yield Full Color 8 5x11 A4 Prints Reorder Quantity CRUs Supply Item 50 000 2 per box Black Dry Ink Toner Cartridge 55 000 1 per box Cyan Dry Ink Toner Cartridge...

Page 20: ...en a consumable is reaching the time it needs to be replaced a message is displayed on the control panel touch screen This indicates when it is time to order and or install a new consumable item With...

Page 21: ...dry ink toner waste container trays 6 7 feeder rolls and consumables for any additional optional devices that are configured with the press Note The status of the suction filter is not shown but a me...

Page 22: ...environmental programs go to www xerox com environment 5 Remove the new dry ink toner cartridge from its packaging 6 Prepare the cartridge for installation Note The dry ink toner material inside the n...

Page 23: ...requency Service Item HFSI usage counter for this CRU to zero 0 Check the consumables Supplies screen to verify the reset and new status Replacing the Dry Ink Toner Waste Bottle The dry ink toner wast...

Page 24: ...ttle may be heavy therefore supporting the bottle with both hands ensures that no dry ink toner is spilled while removing the bottle b Continue slowing pulling out the bottle from the press until it i...

Page 25: ...procedure ensure that you have the required T10 Torx driver tool After replacing the filter contact the system administrator The administrator must log into administrator mode and reset the High Frequ...

Page 26: ...SI count to zero 0 which indicates a new filter has been installed a At the control panel press the Tools button b Select the Tools icon c Select System Settings Common Service Settings Maintenance d...

Page 27: ...t to zero 0 Check the Consumables screen for the reset and new status Caution Do not leave the Drum Cartridge Drawer open for more than one minute Exposing the drum cartridges to direct sunlight or st...

Page 28: ...e quality defects 6 Clean under drum cartridge area a With the Drum Cartridge Drawer open look for dry ink toner waste on the bottom of the catch pan under the drum cartridges b Use a clean cloth to w...

Page 29: ...l position 11 Immediately close the drum cartridge drawer to protect the other drums from light 12 Return the Release Handle to its original position 13 Return the R1 R4 handle to the original positio...

Page 30: ...Xerox Versant 3100 Press 4 12 Quick Start Guide Maintenance...

Page 31: ...ransfer drawer includes the following jam clearance areas Registration and alignment transport Registration roll Duplex transport Fuser entrance 1 Open the left and center front doors 2 To unlock tran...

Page 32: ...visible Hold down the paper with one hand and then continue pulling out the drawer 4 If paper is jammed at the top of the transfer drawer remove paper from area 2a by pulling it straight out 5 Open l...

Page 33: ...he left 8 Open lever 2d upward and lever 2e to the right remove any jammed paper 9 Return levers 2d and 2e to their original position 10 Open lever 2f lever downward and remove any jammed paper 5 3 Xe...

Page 34: ...o the left to lock the drawer in place 13 Close the left and center front doors completely The press does not operate when doors or covers are open Clearing Jams in Areas 3 4 and 5 Important Before op...

Page 35: ...ise right and remove the jammed paper Note There may be extra sheets remaining in the press To ensure all sheets are removed rotate knob 3b clockwise right three times 4 Return lever 3a to its origina...

Page 36: ...ove the jammed paper 7 Return lever 5a to its original position 8 Open lever 5c downward and remove any jammed paper 9 If there is difficulty in removing the jammed paper rotate knob 5d clockwise righ...

Page 37: ...grasp handle 4 and rotate handle to the right to the horizontal position 12 Slowly pull out the exit module drawer until stops 13 Remove any jammed paper from the top of the module area 4a by pulling...

Page 38: ...jammed paper 15 Open lever 4b to the right and remove any jammed paper 16 If there is difficulty in removing the jammed paper open lever 4d to the right and remove the jammed paper 17 Return levers 4...

Page 39: ...21 To close the exit module grasp handle 4 gently push in the exit module completely and rotate handle to the left to lock the module in place 22 Close the right front door completely The press will n...

Page 40: ...checking the paper jam position This may cause a malfunction Check where the paper jam occurred before clearing the problem 1 Open the tray where the paper jam occurred 2 Remove the jammed paper 3 Pus...

Page 41: ...reen select the Faults button If there is only one fault a Fault screen displays If there are multiple faults a list displays underneath the graphical illustration on the Home screen refer to the illu...

Page 42: ...ions provided on the Fault screen When finished select Close 4 Repeat the previous steps until all faults are cleared If a fault cannot be cleared contact the system administrator Xerox Versant 3100 P...

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