Xerox VersaLink C415, User Manual

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General Troubleshooting
This section contains procedures to help you locate and resolve problems. Resolve some problems by simply
restarting the printer.
R E S TA RT I N G T H E P R I N T E R
The printer has one power switch. The power switch is the Power/Wake button on the control panel. The Power/
Wake button controls power to the printer electronic components, and when powered off, initiates a software-
controlled shutdown. The preferred method to power on and off the printer is to use the Power/Wake button.
To operate the printer, power on the switches:
1. Power on the main power switch that connects the printer to the power outlet.
2. At the control panel, press the PPoow weerr//W Waakkee button.
3. To restart the printer:
a. At the control panel, press the PPoow weerr//W Waakkee button, then touch RReessttaarrtt. A message appears on the control
panel that warns you that the printer is restarting.
b. If the printer does not restart after several minutes, power off the main power switch. To restart the printer,
power on the main switch, then press the PPoow weerr//W Waakkee button on the control panel.
If restarting the printer does not resolve the issue, see the table in this chapter that best describes the problem.
P R I N T E R D O E S N O T P O W E R O N
PPRRO OB BA AB BLLEE C CA AU USSEESS SSO OLLU UTTIIO ON NSS
The power switch is not switched on.
• Check that the printer is connected to a power
outlet.
• At the printer control panel, press the PPoow weerr//W Waakkee
button. For details, refer to Power Options .
The power cord is not plugged into the outlet correctly. Power off the printer, then plug the power cord into the
outlet securely. Use the bracket provided with the
printer to secure the power cord in place.
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VersaLink
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C415 Color Multifunction Printer User Guide
Troubleshooting