P H A S E R 5 5 0 0 E VA L U AT O R G U I D E
INFORMATION SOURCES
User Documentation CD_ROM (packaged with the printer)
•
Setup Guide
•
Quick Reference Guide
•
Warranty Information
•
Reference Guide
Information Pages
Can be found on the printer’s front panel, within CentreWare IS and on the Printer Driver.
Support
There is additional help available at
www.xerox.com/office/support
. You can access
infoSMART Knowledge Base, the PhaserSMART remote diagnostic tool, Technical Support
via email, driver downloads and much more.
A set of Xerox links is installed in your web browser’s Favorites folder when you install the
printer drivers on your computer. The Troubleshooting tab in your Windows printer driver
also includes useful links.
infoSMART
This is the same troubleshooting knowledge base used by Xerox Customer Support.
infoSMART Knowledge Base provides solutions for printer issues such as error codes,
print quality, media jams, software installation, networking and more.
Go to
www.xerox.com/office/infoSMART
.
Web Links
Xerox provides many resources to help you learn more about your Xerox printer.
Use these web sites to obtain information about your printer.
Resource Links
•
To link to product, supplies and services offering information, download printer drivers,
view documents and access support information:
www.xerox.com/office
•
To access the troubleshooting knowledge base used by Xerox Customer Support staff:
www.xerox.com/office/infoSMART
•
To view technical support information:
www.xerox.com/office/5500support
•
To order Xerox supplies:
www.xerox.com/office/5500supplies
•
To find your local sales and support center:
www.xerox.com/office/contacts
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